Systems & Solutions Engineer III

The Systems and Solutions Engineer is responsible for providing technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. The Systems and Solutions Engineer creates and maintains a technical account management relationship with prospective and present Océ customers in a broad range of activities including sales calls, technical presentations, workflow analysis, defining specifications, designing/documenting solutions and delivering implementation, integration and revenue producing consulting services. Assist sales employees with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; participate in sales calls Provide on-going project management support on large, complex, diverse and challenging solution architecting and implementation Assist in the installation and integration of products and product applications Generate professional services revenue stream independent of equipment and software sales Conduct customer training classes Follow-up with customers and internal resources to ensure 100% customer satisfaction Maintain knowledge of industry and competitive developments as applicable to local markets and position responsibilities Manage expenses, support escalations and report on weekly activities Minimum of a Bachelor degree in computer science/ information technology or equivalent experience Minimum of 6 years experience in printing pre-sales / post-sales support in office and production environments Proven ability to meet consulting services revenue targets Proven problem analysis and resolution skills Knowledge of IBM, Xerox and office print environments Networking experience that includes WAN/LAN, TCPIP and network administration Knowledge of Windows operating systems Strong understanding of variety of print description languages including AFP, Xerox, Postscript and PCL Knowledge of Windows server environments Proficient with Microsoft Office applications Knowledge of POD and Graphic Arts environments, PostScript, PDF and Prepress applications Knowledge of Quark, PageMaker, Photoshop and similar software Experience in offset to digital initiatives Workflow analysis, assessment and creation experience Experience with direct mail applications, pre/post processing and QA verification a plus Hardware knowledge of production printing devices a plus Must be able to work independently and be an intuitive and creative thinker Capable of operating in a team/project environment Excellent verbal, written, and problem-solving skills

Océ is an equal opportunity/affirmative action employer encouraging workforce diversity (M/F/D/V).

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=507738-3-113