TECHNICAL CLIENT SUPPORT ANALYST I

Company Information:Equifax has been a trusted name in the financial services industry since 1899. Over the years, Equifax has grown into a global service provider with over $1.5 billion in annual revenue and approximately 5,000 employees in 14 countries. Now a market leader in providing total information solutions to businesses and consumers, we have a constant focus on product development, technology innovation and customer satisfaction. Our products and services help consumers protect and manage their financial health and allow companies to minimize their financial risk while maximizing growth opportunities.Equifax is a cutting edge, innovative company that embraces change and challenges the status quo Our passion for growth is only matched by our commitment to integrity. At Equifax, we truly value the individual and continually strive to develop employees and reward them for their contributions.Our employees are guided by a common set of practices and values and an unmitigated commitment to excellence in all we do. These values have established a strong and steadfast foundation for ensuring the highest levels of integrity, trust, ethics, and privacy in all of our business activities. We have an unwavering commitment to the highest standards of corporate ethics, data security, and information privacy.Job ID: 1407Location: Baton Rouge, LADepartment: 0009Relocation Provided: NoEducation Required: Technical DegreeExperience Required: Less than 1 yearPosition Description: As a First Level Support Associate, you will be the initial voice our customer's hear when they require assistance with system issues. Your job will be to assess the situation and use your problem solving skills to provide client application or systems technical and functional support. You will work closely with our Delivery and Development organizations to provide problem summaries and case details and history as required.Position Requirements:- Excellent Communication Skills (both verbal and written)- Experience in general technical or application troubleshooting- Ability to excel in a team environmentPosition Attributes:Knowledge of .Net applications and/or Microsoft SQL preferred but not required.The foundation of Equifax is our talented, dedicated employees. Our mission is to deliver world-class information solutions to businesses and consumers. We accomplish our goals by drawing upon the experience, energy and teamwork of our employees in a growing, dynamic, and fun place to work.Equifax offers an excellent benefits package, including 401k, medical, dental and vision coverage, tuition reimbursement, a business-casual work environment, and convenient work locations.Equifax strives to be an employer of choice by providing an inclusive work environment that capitalizes on the talents and contributions of all employees, regardless of age, race, gender, background, religion, disability, national origin or sexual orientation. We understand the importance of a diverse range of talent and ideas, and encourage our employees to share in this understanding. To this end, we encourage all qualified candidates to apply for this current opening.For more information about our company, please visit: www.equifax.com Equifax is an equal opportunity employer and a drug-free work place..