Tuition Reimbursement Specialist

We motivate. We empower. We lead. We follow. We laugh. We succeed. ACS offers innovative and effective outsourcing solutions for clients around the world. We deliver higher quality, increased productivity, and lower costs. Can we do that for you? Sure we can. For business process outsourcing (BPO) and information technology outsourcing (ITO), ACS is not a product, we're services. We're people making technology work. We'd be glad to demonstrate the ACS advantage. Let us tell you about our world-class people, our company, and the "can-do" attitude that motivates us to deliver nothing less than the very best. Tuition Reimbursement Specialist Job Description:We're here to help.In 1988, ACS founder and Chairman of the Board Darwin Deason recruited a group of extraordinary information technology professionals and instilled a passion and energy we call hustle. We believe the impossible is possible, and that giving up is not an option.We're Affiliated Computer Services, Inc. (NYSE: ACS), a premier provider of diversified business process outsourcing (BPO) and information technology outsourcing (ITO) solutions to commercial and government clients worldwide. Based in Dallas, ACS is a FORTUNE 500 company of 62,000 people supporting client operations reaching more than 100 countries.It would be hard for you to go through a day without encountering the products or services of our many clients in communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, travel, and transportation.POSITION SUMMARY:TheTuition ReimbursementSpecialist is responsible for the successful delivery of all administrative outsourcing services to the client. The incumbent is expected to work closely with other team members to ensure day-to-day tasks associated with customer deliverables are performed in a timely and accurate manner.PRIMARY RESPONSIBILITIES:May perform one or more of the following:Processing of daily client administrative workMonitor and reconcile daily exception reports to ensure timely resolution of processing errorsAssist in the research and completion of all client, participant and/or employee requestsAssist in the preparation of client reports and participant statementsProvide general support and training to other team membersAssist in both the documentation and maintenance of standard process flows, administrative summaries and operating proceduresMay also assist in the completion of special project workExecute ongoing administrative processing related to EOI admin, Age and Default Maintenance.Review and transmission of H&W vendor filesAbility to resolve and troubleshoot employee escalations through PASS EDUCATION AND TYPICAL YEARS OF EXPERIENCE:BA/BS; 0 – 1 years of related experience.Experience in the HR/benefits industry a plusACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.Expected Travel Time: None