Customer Contract Coordinator

Reed Business Information is a leading provider of critical information and marketing solutions to business professionals in targeted industry sectors. Our market-leading properties include more than 100 business-to-business publications, over 75 Web sites, and a range of services, including Web development, custom publishing, research, business lists, and industry events.Reed Business Information offers an outstanding compensation package along with generous vacation, sick and holiday pay. For qualified positions, we also offer comprehensive health benefits including medical, dental and life insurance as well as retirement benefits, including a 401(k) program and an Employee Pension Plan.Reed Business Information is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation or national origin. We invite all applicants to confidentially self-identify when applying. The Company complies with applicable laws governing non-discrimination by state and locale.To learn more about us visit: www.reedbusiness.com Reed Elsevier ValuesPlease take a moment to review our values. If our values strike a warm familiarity with you, then you may be exactly the person best suited to perform in our culture. Customer Focus-Valuing Our People-Passion for Winning-Innovation-Boundarylessness.

Position Description:

Reed Business Information has an exciting opportunity within its Order Entry & Billing Department for a Customer Contracts Coordinator. This role ensures all pertinent advertising order information is input and processed accurately prior to close dates.

Qualifications:

Respnsibilities include, but are not limited to:•Ensures all pertinent advertising order information is input and processed accurately prior to close dates oEnters, maintains, processes and updates computerized database file with client information for advertising space, space information/adjustments, special instructions and ancillary product sales for assigned publications.oAudit insertion orders for Corporate/ SOX complianceoMaintains flow of orders with other DepartmentsoResponds to customer inquiries regarding invoice•Maintains sales territory information accurately in system to ensure commissions are tracked and paid correctly through order entry and Publisher’s Workbench programs•Audit products prior to sending to the Billing Department for invoicing ensuring the ads have run correctly•Communicates with agencies/clients and sales people regarding rates, schedules, and insertion orders. •Adjusts invoices as requested by Publisher/as dictated by circumstances•Researches credit issuesoProvides documentation to credit departmentoEnsures any errors in invoices are identified and corrected in a timely fashionQualifications:The qualified candiate will have a a minimum of 1 - 2 years in order entry, preferably in advertising, publishign or online environment. Must excellent communication, interpersonal, time management and organizational skills. Must be able to manage multiple projects/tasks effective.