Self-Storage Resident Manager

Job Purpose:

Enthusiastic, goal-oriented, resident manager for one of our self-storage facilities. Competitive salary and benefits package.  A 1 bedroom apartment with utilities is included as part of compensation package.

 

Duties:

• Manage all facets of the assigned self-storage facility (detailed below);

• Greet walk-in and telephone customers professionally;

• Maintain a professional personal appearance;

• Show and rent storage units as they become vacant;

• Collect all rents when due, accurately enter data into software system, and deposit funds on a daily basis;

• Maintain the property in a clean, orderly and safe condition;

• Enforce any rules governing the property;

• Complete rental agreements and addendums accurately and enter into the computer;

• Resolve customer/tenant problems effectively in a timely manner;

• Collect past-due accounts (via phone/mail);

• Handle accounts in lien process when necessary;

• Complete and submit company forms and reports accurately;

• Monitor security system and investigate alarms;

• Perform daily security check of facility (lock check/audit);

• Monitor physical condition of facility and grounds (curb appeal);

• Perform minor maintenance and custodial duties, including cleaning and preparing vacated units, office and restrooms;

• Report major maintenance and other problems to Area Manager;

• Other duties as assigned.

 

Skills/Qualifications*:

· Must be dependable and energetic.

· Must be self-motivated and demonstrate ability to work well without direct supervision

· Requires good communications and customer service skills and the ability to work in a fast-paced environment.

· Must be proficient in MS Office.

· Previous sales, service, self-storage or property management experience preferred.

· Collection experience helpful.

· Non-smoker

 

Physical Requirements:

• Must be able to sit or stand for at least 8 hours per day

• Must be able to walk entire property grounds for maintenance or tour purposes

• Must be able to lift or move up to 35 lbs frequently

• Must be able to perform general minor maintenance and custodial duties of the facility including but not limited to sweeping/mopping floors, removing debris from vacated units, cleaning restrooms, removing scuff marks from walls and doors, picking up refuse on the property and removing weeds.

*Employment contingent upon successful completion of background investigation. Pre-employment drug screening required. All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. Must be eligible to work in this country.