Senior Account Executive

Company ProfileWe are the premier provider of mobility services and workforce development solutions worldwide. We serve the corporate, military, government, and affinity markets with outsourcing, consulting, language and intercultural training, and mobility support. Clients of all sizes – from multinationals to companies moving only a few employees – turn to us to assist over 100,000 transferees, expatriate assignees, and members each year.  We are an international company with global expertise and over 2,700 employees in locations in the United States, the United Kingdom, Singapore, Hong Kong, Australia, and the People’s Republic of China. Our staff members collectively speak 46 languages and have living and working experience in 80 countries. Our account managers average over 12 years of experience.Detailed Description Maintaining and enhancing client relationships through on-going communication with client to assess client needs and provide feedback on product/service and operational processes and issues that effect the achievement of client and Cartus goals. Developing and implementing account specific plans and strategies in conjunction with Director to achieve revenue, volume and profit goals. Ensuring quality customer service by establishing and implementing policies and procedures, resolving customer complaints and service issues. Evaluating client policy and recommending revisions and customization as appropriate. Seizing and creating cross-selling opportunities of Cartus products and services to assign clients to generate increased revenue.Job Requirements At least three years related business experience in Account Management in domestic and/or international assignment management, relocation, real estate or service industry. Bachelor degree or equivalent experience required. Presentation skills highly desirable. Demonstrated relationship management skills required, sales experience a plus. Demonstrated customer focus experience in a service environment. Communication skills - high level. Account Management experience - managing multiple accounts