Greeter/Director of First Impressions

Position Tasks & Activities:

§ Answer telephones in a professional manner and forward to the appropriate person/voicemail.

§ Greet customers in our showroom and direct them to the proper person/department.

§ Maintain a clean showroom and equipment.  Arrange showroom displays.  Keep shelves organized, stocked and clean. 

§ Filing of documents.

§ Scanning, printing and copying of documents.

§ Clerical duties including typing, data entry, spreadsheet entry/manipulation.

§ Assist office personnel as needed.

§ Adhere to all company policies, procedures, rules and regulations in written or verbal form.

§ Comply with government safety requirements and other regulations and security in store.

§ Attend department, store and safety meetings.

§ Perform other duties as requested.

 

Nature of the Work: 

Must be able to service customers in a polite, friendly and professional manner whether in person or on the telephone.  Attention to detail a must.

 

Working Conditions: 

Must sit for long periods of time.  The job requires a moderate amount of interaction with the public.  Must be able to work on own with a minimum amount of supervision.  Pleasant office environment and beautiful showroom.

 

Education, Skills & Requirements:  

§ Must maintain a professional personal appearance.

§ Must possess customer relation skills.

§ Must be able to use mathematics to solve problems.

§ Computer knowledge and experience is required (Windows XP, Microsoft Office). Training on rental software will be provided.

§ Office equipment knowledge helpful (will be trained on Xerox printers, scanners, etc.).

§ Must be able to speak English clearly and write legibly.

§ Must pass company drug screen.

§ Must maintain an acceptable attendance record.

§ Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form.

§ Maintain a cooperative working relationship with co-workers.

§ Must be able to maintain a high degree of patience.

 

Reports to:  President, Operations