Manager / City Manager - Richmond, VA

This job contributes to the success of Avis Budget Group, LLC, by leading, managing and developing an assigned territory within a region ( “City”) to operational success and financial profitability, with management responsibility for assigned Avis and Budget corporate airport, metropolitan and local market locations and agencies.  Develops and executes short-term strategies, solutions and improvements; and is responsible for all operational activities undertaken within the city.   Responsibilities and essential job functions include, but are not limited to: Developing, implementing and communicating city operating plans that maximize revenue and grow market share, within plan objectives and company guidelines.  Monitors performance against plan and establishes or revises plans, procedures and standards, as appropriate, to maximize profits. Sets monthly goals for each location’s key operating performance measurements to include revenue per unit, revenue, transactions and incremental sales. Forecasts, budgets and manages the key financial drivers of a city to include revenue, transactions, market segment mix, utilization, fleet mix, wage expense, daily dollar average, revenue per unit, incremental revenue penetration and fleet size. Directing and controling the activities performed by the fleet distribution function in reviewing and evaluating the availability of fleet vehicles at various locations. Overseeing the activities performed by the fleet function in directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles. Evaluating the physical inventories to establish and maintain the proper mix and age of lot vehicles. Working with the Corporate Sales and Marketing functions to develop sales policy, long-range sales objectives and local marketing plans. Building and maintaining professional relationships with local business organizations and governmental agencies in an ongoing effort to protect the company’s interests, and to discuss and resolve commonly faced problems. Ensuring all Quality Assurance standards are maintained. Hiring, supervising, training, developing, motivating and evaluating the performance of manager and employee staff.  Implementing Human Resouces policies in the area of discipline, discharge, motivation and performance in a consistent and fair manner.  Establishing, communicating, monitoring and updating objectives for staff consistent with the Company goals and objectives. Required Experience  Bachelor’s Degree in business or related field (or equivalent in education, experience or training).  Five or more years operations and sales experience, with at least one year at the supervisory level, preferably in a vehicle rental or related industry. Required Knowledge, Skills, and Abilities General business knowledge to successfully lead and direct multiple markets/locations. Excellent management skills.  Must be able to provide direction and support to a large number staff across multiple locations. Strong organizational and analytical skills to track all appropriate operational measures and analyze and forecast operational performance results. Very strong communication and presentation skills.  Excellent interpersonal and coaching skills.  Ability to interact with both internal and external customers at all levels.  Ability to manage and motivate staff in a team environment. Valid driver’s license and good driving record.