DIRECTOR OF OPERATIONS

Description: A Fresh Approach To Great Results.Compass Group, The Americas Division is the nation’s largest contract foodservice and hospitality provider, with over 160,000 associates throughout the United States, Latin America, and Canada and revenues of $7.7 billion. Our vision for success is a powerful one - to continue to rise above the competition in every aspect of our business - from leading-edge technology, to purchasing, to foodservice, to catering and vending. That kind of commitment commands only the best, and it’s our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success.Fueling Bright Minds…One Bite at a TimeChartwells Higher Education Dining Services brings fresh ideas and innovative dining concepts to college campuses across the country. Standing behind our tag line, Eat. Learn. Live, Chartwells Higher Education Dining Services believes that the dining experience is more than simply serving delicious food. In fact, we believe that nourishing students is not only our business; it is our commitment to the communities in which we serve. Chartwells is a diverse family of dedicated food and nutrition specialists serving the academic community. We deliver customized solutions that benefit our client partners with innovative programs. The opportunity for greatness is real at Chartwells Higher Education and throughout the Compass Group world. We foster development in a setting where mobility, teamwork, and communication flourish. We share ideas for new concepts and approaches to our work. In doing so, we make opportunity accessible- and realistic- for everyone. With pride, humor, and integrity we strive to make an impact- on our customers, clients, and each other. Job DescriptionServes as the supporter to the principal Chartwells representative for the account. Supports the direction of the total dining service program of all units and of all operational and management personnel assigned to the units. Assists the Resident District Manager or Senior Director of Dining Services in all phases of planning, budgeting, analysis and reporting relating to the operation. Helps controls account expenditures and obtains maximum utilization of account resources. Reports directly to the Resident District Manager or Senior Director of Dining Services on all operating units. Manage all unit employees, unit student employees and administrative corporation employees assigned to this unit and reporting to this position. Directs and supervises the entire dining service operation and complies with account standards and contract. Recipe to Succeed: Satisfaction/Client Relations. Responsible for acceptable levels of customer satisfaction and public relations, account retention and growth. Financial Results and Accountability. Responsible for attaining unit operating budgets and plans and participates in the formulation of budgets and plans with the College/University and District Manager. Responsible for accurate and prompt completion of all recording and reporting activities. Quality of Dining Service Program. Responsible for maintaining and implementing standards of quality in all areas of the food service operation. Participates in the development of account plan. Growth and Marketing. Assures concurrence with all designated marketing programs including conference and non-conference promotions, retail/resident dining programs, merchandising programs etc. Human Resources. Responsible for the implementation of training and development of all unit employees. Responsible for developing and implementing a comprehensive program that achieves an acceptable level of sanitation. Participation in the development of his/her performance plan and the plan of those who report to him/her, to include performance appraisals, training and development, action plans and safety programs. Managerial Effectiveness. Responsible for compliance with all company, regional and account policies and programs. Conducts continuing analysis of unit operations and recommends any operational changes to the District Manager. Must ensure that all purchasing for the unit is in compliance with the company purchasing program. Account Management Functions. Responsible for following menu standards. Responsible for all purchasing standards, long term planning, quality control and new innovations. Responsible for all inventory control. Responsible of sanitation program as approved by client. Responsible for effective and ongoing safety programs as well as office administration. Specific Account Requirements. Minimum of five years experience in University Dining Service management.Necessary Ingredients: B.S. Degree in Food Services Management or related field; or A.A. Degree plus five (5) years of directly higher reducation related experience a must Minimum of five (5) years of College and University experience preferred, depending upon formal degree or training Three (3) to five (5) years of direct foodservice operational management experience in a Higher education, board/reatil setting, with inventory and purchasing knowledge and control Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation Knowledge of P&L accountability and contract-managed service experience is desirable ServSafe® certified a plusGreat People. Great Service. Great Results. At Compass Group, The Americas Division, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you’re looking for a career where you set the standard for personal advancement, then Compass Group, The Americas Division is for you! Working together, we will continue to experience success as the industry’s best. Achieving leadership in the foodservice industryCompass Group, The Americas Division is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V^^** Apply Online We provide catering for special events such as the US Open, Ryder Cup and the Academy Awards.