Event Technology Specialist III (173102-868)

Jump-start your career with the world’s largest and fastest growing event technology company!
PSAV® Presentation Services is the leading supplier of audiovisual and event technology to hotels, associations, producers and meeting planners worldwide. We use event technology to turn ordinary meetings into memorable experiences so that the message lasts. We service everything from boardrooms to convention centers mixing creativity with the right technology so our customers look like heroes! As a team member in our company you will be connected with the most talented and dedicated people in the industry who are passionate about giving each client, big or small, the best show, event or meeting experience of their life. Whether you’re looking to begin a career in event technology or take your career to the next level, PSAV will provide you with the training and resources you need to lead you down your desired career path!
Position Overview
Basic set up and operation of large and small-scale audiovisual systems for live events while ensuring the utmost in client satisfaction.

Key Job Responsibilities (Weight %)
Equipment Operation (30%)
Responsible for accurate setup and efficient operation of basic equipment (Level III).

Customer Service (30%)
Provide excellent service and strive to exceed the expectations and needs of internal and external customers. Maintain a positive relationship with all clients through effective communication.

Technical Ability (15%)
Understands the technical aspects of the job and demonstrates basic operational ability to trouble shoot and problem solve with hardware and software.

Systems Knowledge (15%)
Understands company processes, follows procedures and completes systems entry and paperwork accurately. Interact with other staff and outside vendors for equipment. Increase revenue by utilizing floor up-selling techniques. Work with clients to finalize invoices. Complete Helios order entry.

Equipment Security/Maintenance (10%)
Assist team with proper security, storage, transportation, and maintenance of equipment. Participate in physical inventory count processes as requested.
Required Skills:
High School Diploma Required. Bachelors Degree Preferred
Technical aptitude and basic understanding of how to use audiovisual equipment and computer hardware and software.
Excellent customer service skills proven through demonstrated ability to interact well with people and help others.
Must be able to accommodate a rotating work schedule to include nights and weekends.
Portrays a polished professional image to meet company dress code requirements
Must be able to lift 50lbs.

Less than 1 year of field audio visual experience and customer service experience.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Please apply directly at:
http://hostedjobs.openhire.com/epostings/jobs/submit.cfm?fuseaction=dspjob&jobid=173102&company_id=15868&jobboardid=24