Transportation Manager

Summary:  Manage the delivery and service department.  Formulate and administer policies, programs and procedures for the delivery and service department, including schedules, rates, routes, and assignment of drivers and vehicles.  Build and maintain positive customer relationships, managing all customer service complaints and concerns effectively.  Non-labor budget responsibility from $680,000 to $4,000,000, depending on size of facility. RESPONSIBILITIES AND DUTIES  Manage the Delivery & Service Department· Lead the Team:· Build a solid D&S team by recruiting, interviewing, hiring, and retaining quality team members· Ensure all team members have the necessary tools to complete their jobs· Conduct training, coaching, and feedback sessions, complete performance appraisals and make recommendations for pay increases· Effectively resolve employee relations issues · Be available to provide support to team members · Develop plans, policies, and procedures for D&S department· Attend and participate in annual Leadership & Development training sessions· Conduct safety/team/quarterly meetings· In level 1 facilities, provide ongoing training for visiting TL-D&S from level 2, 3 & 4 facilities· Reporting/Budget:· Prepare annual D&S department budget for Director-Supply Chain Center review and approval· Review and approve D&S department payroll· Review cost statements to identify excessive expenses and make recommendations for cost containment · Audit and approve invoices from leasing company· Generate all D&S related reports, including backhauls and hubs and the weekly key indicator summary· Routing, Scheduling and DOT Compliance· Plan, review and revise driver schedules to ensure increased efficiency and lower costs· Conduct continuous analysis of vehicle and driver assignments and analyze scheduling for possible consolidation· Continuously analyze proposed schedules and rates, initiate preparation and distribution of proposed trip schedule changes and submit analyses of data and rescheduling recommendations to WRC Transportation team· Conduct route analysis to identify cost-saving opportunities· Conduct route observations to ensure Drivers are performing as required· Monitor mis-deliveries and develop avoidance strategies· Monitor driver hours of service via onboard computerized system (PeopleNet)· Review driver logs and paperwork· Oversee maintenance of driver qualification file · Customer Service:· Build and maintain positive customer relationships with franchisees, store managers and crew, leasing company, etc. Provide guidance to D&S team members on customer relations issues and act as a role model for building and maintaining positive relationships.· Provide timely responses to Slice of Pie complaints· May participate on the Transportation Advisory Board· As needed, if qualified, drive company commercial vehicle for deliveries or to leasing company for service/maintenance QUALIFICATIONS· Bachelor’s degree with emphasis in distribution, logistics and transportation. · 5-10 years of Transportation experience with a proven track record in logistics · Minimum 3-5 years supervisory experience with proven ability to develop and lead team members in meeting goals and objectives · Thorough working knowledge of Department of Transportation rules and compliance regulations· Results-oriented with strong organizational, decision making and people skills · Advanced knowledge of Microsoft office software· Commercial Drivers License would be a plus Additional Requirement· Wear and uphold Domino’s Pizza uniform standards To apply please send resume and salary requirements to trevils@gmail.com  with MN DS TL in the subject line. Like most corporate success stories, Domino's started out small — with just one store in 1960. However, in 1978 the 200th Domino's store opened, and things really began to cook. By 1983 there were 1,000 Domino's stores, and 5,000 in 1989. Today, there are more than 8,000 stores — including more than 3,000 outside the United States.The Domino's Pizza Team is hard working, committed to excellence and serious about having fun! Who Says Domino's Is Great? We've been named “101 Best and Brightest Company to Work For” by the Michigan Business and Professional Association; Entrepreneur magazine ranks Domino's third on its list of America's Top Global Franchises and No. 1 in the pizza category; and we've been named "Chain of the Year" by Pizza Today magazine, the leading publication of the pizza industry. Domino's Pizza is an Equal Opportunity Employer, committed to creating a unified and inclusive work environment. Position Information Company: Dominos Pizza Location: Eagan, MN Status: Full Time, Employee Job Category: Logistics/Transportation Contact Information Company: Dominos Pizza