AUSTIN Sales Consultant

WIRELESS SALES CONSULTANT

Job Description:

Responsibilities include assisting new and existing customers in the selection
and purchase of products and services; performance duties include, effectively
communicate product and service information, feature functionality, billing
procedures and equipment usage to each customer, proactively follow-up with
customer after the sale to guarantee product and customer satisfaction,
effectively process customer bill payments, effectively answer basic customer
service questions and make outbound calls for customer follow-up and prospecting
opportunities, maintain clean retail work area, effectively perform back office
duties including inventory and repair, accessory stock, shipping and receiving
of repairs with third party repair vendor and basic handset repairs and/or
system upgrades.

Minimum Requirements: Strong communication skills, aptitude to learn
communication products and services, ability to work independently without close
supervision, self-motivation to achieve targets needed to attain monthly goals,
flexibility with work hours, good decision-making skills, ability to provide
high levels of customer service, ability to interact positively with customers
to offer sales solutions for communication needs and ability to
reconcile/balance cash registers. Flexibility with work hours and willingness to
work weekends as required.


Education: High school diploma or equivalent. College degree preferred with an
emphasis in Sales or Marketing

Experience: 6 months 1 year of retail sales, customer service or
telecommunications experience.

Desired Qualifications: 1+ years of wireless communication experience in sales
and customer service desired. (Bilingual Spanish/English) skills a plus.