Assistant Store Coach, Home Improvement

Sears is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency. Individuals who are driven to earn our customers' trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team.The Assistant Store Coach, Home Improvement is responsible for the overall merchandising and replenishment of the HomeImprovement departments and accountable for total store performance, including customer experience, associate development, sales,and profitability. The Assistant Store Coach, Home Improvement acts as a role model for and ensures that all associates understandtheir respective roles in providing a fast, in-stock, and helpful customer experience by greeting and acknowledging all customers. The position is responsible for the overall financial performance of the store, including merchandise sales, credit and other miscellaneousrevenues, expense management, and achievement of profitability goals. In addition, this position is also accountable for customersatisfaction and associate morale. The Assistant Store Coach, Home Improvement is responsible for identifying local customer marketdemands and working with the store and district teams to make adjustments to assortment and merchandising strategy to meet localcustomer needs.QualificationsCustomer" Proactively lead the Home Improvement organization in providing excellent customer service by greeting and acknowledging all customers." Act as role model for and empower associates to provide outstanding customer service (e.g., acting as customer service manager).People" Develop a high-performance team by selecting, training, coaching, and developing effective associates and hourly leads in the Home Improvement departments, including both merchandise and customer assist and consultative selling associates." Ensure that all associates understand and embrace fast, in-stock, and helpful behaviors within their roles." Maintain high visibility on the store floor to act as a role model of fast, in-stock, and helpful behaviors to all associates.Sales" Proactively lead (e.g. planning for upcoming sales) the Home Improvement departments to ensure achievement of sales goals." Take ownership for full implementation of corporate programs and initiatives on merchandising.Profit" Fully optimize credit (e.g. share, AccountCare, new accounts) and other miscellaneous Income opportunities (e.g. protection agreements, installation, gift card, home service leads) within the Home Improvement departments and store." Proactively lead the Home Improvement departments to achieve profit goals through management of margins (via communication to home office on assortment levels), expense management, and execution of inventory protection standardsExperience in Hardlines is preferred.BenefitsAs a Sears professional, your career path options will be determined by your performance as well as your desire to advance further within the Sears organization. You'll also get some of the best benefits in the industry:-Medical, Dental and Legal Plans -Flexible Spending Accounts -Associate Discounts -Group Universal Life Insurance -Long-Term Disability Insurance -Long-Term Care Insurance -Business Travel Accident Insurance -Short-Term Disability -Vacation/Personal and National Holidays -WorkLife Solutions Please Note: Different eligibility rules apply to certain benefits. Some businesses do not offer all benefits shown.Sears is an Equal Opportunity/Affirmative Action Employer. Company: Sears Holdings