Assistant Store Manager (American Fork, UT)

Job ID: 139652Position Description: If you are looking for an exciting, fast paced and challenging career in retail then become part of the AT&Tcompany store organization! The Retail Assistant Store Manager position with AT&T Mobility, has the following responsibilities: Assists retail store manager with managing and developing a professional sales force to ensure achievement of store revenue targets, operational goals and 100% customer satisfaction.Meets assigned sales performance and profitability criteria. Assists with the hiring and development of retail store/kiosk staff. Assists with the facilitation of goal setting, coaching, and performance evaluation of staff. Facilitates and participates in weekly staff training/educational sessions to increase knowledge and create high levels of motivation. Assists in establishing, implementing and monitoring a prospecting plan to increase sales. Ensures store appearance meets company standards at all times. Establishes and monitors store/kiosk work schedules and staffing issues to effectively manage payroll expenses. Spends 75% of time on the sales floor to ensure efficient, courteous handling of customer requests, including sales, billing/service problem resolution, bill payments and technical troubleshooting. Resolves customer concerns requiring the attention of a management position. Verifies accuracy of daily service revenue reports and bank deposits. Maintains proper inventory controls, facilitates inventory transactions and maintains compliance with AT&T store standards. Ensures store/kiosk is opened and closed appropriately by following standard procedures, and any and all other duties when required.Qualifications:SPECIAL JOB REQUIREMENTS:-Associates or Bachelor's degree in related discipline or equivalent experience.-Two+ years management experience in the telecommunications and/or retail industry. -Two+ years sales experience, including prospecting, telemarketing and/or outside sales.-Demonstrated ability to exceed sales performance standards. -Excellent interpersonal, verbal and written communications skills and attention to detail is required, and ability to speak Spanish is desirable.-Computer proficiency (MS Office), ability to operate wireless equipment, photocopier and facsimile machine is essential.-Ability to work in a fast paced team environment and available to work flexible hours, including days, evenings, weekends, holidays, overtime and to work/travel to multiple locations within a district. " AT&T, is an Affirmative Action / Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce.”.