Customer Service Clerk (representative)

About the Company BILL'S FAMILY OF STORES MISSION STATEMENT: FROM THE FOUNDATION OF A STRONG, FAMILY ORIENTED PHILOSOPHY, WE WILL ACHIEVE A SOUND RELATIONSHIP WITH OUR CUSTOMERS AND ACHIEVE OUR GOALS THROUGH CONCERTED EFFORT AMONG OUR ADMINISTRATION, ASSOCIATES, AND SUPPIERS. About the Opportunity We're looking for individuals who are interested in long-range career growth and have the strategic ability to plan for their futures. Bill's ShopRite offers significant opportunities for growth and career advancement. A commitment to excellence is deeply rooted in a strong sense of tradition. You'll work side-by-side with people you can trust and respect. Help Bill's ShopRite be a leader in the Retail industry by acting as the Customer Service Clerk who serves customers; provides information to customers; initiates service; forwards requests; collects revenue; resolves customer inquiries and concerns; improves quality results.

Qualifications

Solves problems by gathering information and evaluating options.

Ability to add, subtract, multiply, and divide in all units of measure.

Experience communicating regular status to clients, superiors, and peers.

Listens attentively and actively.

Speaks clearly and effectively in a variety of settings.

Is attentive to the needs of customers. Responds quickly and competently to customer requests.

Capable of facilitating discussion between individuals with differing perspectives.

Experience developing and implementing process improvement initiatives.

Ability to multi-task.

Conscientiously and methodically approaches work. Sees tasks through to completion.

Benefits We offer unlimited potential for motivated professionals, great compensation, and full benefits including 401K, matching 401k, credit union membership, dental insurance, medical insurance, disability benefits, life insurance, a vision-care plan, flexible hours, paid company holidays, free parking, job training programs, and paid vacations.

*Bill's ShopRite is an Equal Opportunity Employer. All resumes are held in confidence.