Customer Service Manager

Christmas Tree Shops is growing and so is our need for more talented managers. We are looking for experienced managers who have a passion and reputation for delighting customers, leading and growing associates, and driving merchandising and operational excellence. We offer a distinctive, fast paced, and dynamic retail environment where you can truly make a difference AND have a very real opportunity to grow your career! If you are looking for a retail growth company that values both its people and its customers, and has a winning track record, and even brighter future, your search is over you have discovered Christmas Tree Shops! We offer competitive salaries and a comprehensive benefits package. To support our growth, we are looking for experienced managers who want to join Christmas Tree Shops as a Customer Service Manager. The Customer Service Manager is a key Department Management position in the store and is responsible for front-end operations and customer service.Requirements: Must have retail management/supervisory experience as a Department Manager, Assistant Store Manager, or Store Manager, in a fast-paced environment.? Must have hands-on experience within the Merchandising function (i.e., responsible for inventory, merchandise content, merchandise presentation) and/or the Operations function (i.e., responsible for front end, customer service, receiving, human resources, backroom) at store level.? Must have well-developed supervisory, communication, and team building skills. ? Must possess a strong sense of urgency and a drive for results.? Must have ambition and capability to grow to an Assistant Store Manager role and above; ability to relocate preferred.