Customer Service Representative - Hub - RP (DTWCS)

United Airlines (NASDAQ: UAUA) operates more than 3,400 flights a day on United, United Express and Ted to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United is also a founding member of Star Alliance, which provides connections for our customers to 790 destinations in 138 countries worldwide. United's 57,000 employees reside in every U.S. state and in many countries around the world.
"For immediate and confidential consideration, please apply to this online posting”
*Please note that you will not be considered an applicant at United if you do not submit your resume online by clicking on the "Apply" button on this job opportunity.*
United is an Equal Opportunity Employer committed to workforce diversity.
M/F/D/V encouraged to apply. The time is right to join United. We’re on the move and headed towards an exciting new destination. Currently in search of individuals who understand our commitment to meeting our customers’ needs -- we need people like you to play an integral part in exceeding those goals.  Join us, we’re currently seeking:  (Regular Part-Time)CUSTOMER SERVICE REPRESENTATIVES- Full-time Benefits Apply - The responsibilities of a Customer Service Representative (CSR) consist of a variety of tasks at an airport involving customer contact and operational duties. Assignments may consist of, but are not limited to, work in the following areas: ticket counter including lobby, gate, baggage services, international departures and arrivals, air freight, ramp and cabin service, automated check-in-control, operations center, premium services, red carpet room and customer assistance areas. As described generally below, the position requires a combination of mental and physical capabilities (e.g., pushing, pulling of carts; performs duties in bending, kneeling, walking, standing, squatting and stooping; lifts heavy items up to 70 pounds). Click here to view a video describing the job duties of a CSR
Work in the baggage arrival and Lost and Found areas and be required to lift items up to 70 pounds. Receive aircraft and operate passenger loading bridges Assist customers with quoting fares/schedules Make reservations Issue tickets Baggage check-in Flight check-in/boarding Resolving disservice situationsTo accommodate the airport's operations, a wide variety of work shifts are required. Schedules may be bid several times during the year and are awarded according to seniority. Part-time schedules are normally four to six hours per day, 16 to 30 hours per week. The workweek consists of 5 days with two consecutive days off. Days off may rotate weekly or monthly.

Much of your work will be done on a computer, requiring some typing ability. You must be at least 17 years of age and have a strong desire to provide excellent customer service to our passengers.

Starting salary is $9.85 per hour. Salary increases are administered according to the current International Association of Mechanics and Aerospace Workers'/United contract to a maximum of $21.40 per hour. New employees are required to join the union within 90 days of employment. Additionally, permanent employees are eligible for medical, dental and life insurance benefits, as well as flight benefits on the first day of employment. It's time to fly! Come join the airline that is uniting the world!
 
United is an Equal Opportunity Employer m/f/d/vFor immediate and confidential consideration as an applicant, please submit your resume online at united.com/careers to the specific position or positions in which you are interested.  Please note, you will not be considered an applicant at United if you do not submit your resume online at www.united.com/careers for the specific position in which you are interested.Must be at least 17 years of age Must have completed at least the 10th grade Service industry background preferred

Click here to view a video describing the job duties of a CSR