Customer Service Representative in Austell, GA

"Get your title back with TitleMax" isn't just our slogan. At TitleMax, we provide our customers with short-term loans that offer every advantage possible to get the cash they need at a reasonable interest rate. Additionally, our goal in every transaction is to ensure that our customers have their financial needs met and are then able to reclaim their vehicle title at the end of the loan period. We are proud to be the fastest growing and most customer-focused title lending company in America. We have built our reputation on thousands of repeat customers who come back to us because of our low rates, our professional environment, and outstanding customer service.

Founded in 1997 the company's first two stores were opened in Columbus and Savannah, Georgia. Both stores were a huge success - the rest is history. TitleMax now operates more than 550 stores in Georgia, Alabama, Mississippi, South Carolina, Tennessee, Missouri and Illinois and employs over 1,800 people. Because of the service we offer, we will continue our growth in our current markets while expanding across the United States.

As an employee of our rapidly growing company, TitleMax offers career progression as well as quality of life not normally found in a retail environment. Through continual training and development, it is possible to achieve consistent growth and success with a career at TitleMax.



The Customer Service Representative should be a motivated professional with an interest in customer service, sales, and possible experience in collections and consumer lending. The candidate must possess a successful past work history and hold a valid drivers license. Employment is contingent upon the successful completion of a credit check, driving record check, and criminal check.


Essential Job Functions:Providing excellent customer service and sales skills via telephone, TitleMax stores, and referral programsPrepare required paperwork for loan transactionsEffectively execute telephone and filed collectionsAdministrative responsibilities as needed


Requirements:Customer service and sales experience preferredCollections and rent-to-own experience is a plusSuccessful completion of credit check, driving record check, and criminal background checkReliable vehicle, drivers license, and proof-of-insurance is required




For immediate consideration, please click on the “Apply Now” button above and submit your resume or come in to your local TitleMax store and apply in person.


TitleMax is an Equal Opportunity Employer.



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