District Advisor / South Dakota-Eastern WY

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 District Advisor

 

Reports To: Regional Operations Manager

Department:  Operations

 

Our Vision is to be the leading retailer of convenience.

 

Our Mission is to be the superior marketers and operators where each customer selects quality products and experiences service in a safe, fast, friendly, clean environment.

 

We will achieve our vision by:Focusing on our business and living our principlesEnsuring competitive employment and development for all employeesAnticipating, then fulfilling the needs in our marketsDelighting customers by treating them in a fair, ethical mannerProviding value priced quality productsDelivering superior returns to our shareholdersCreating a long-term benefit and future for our employees and our companies



 

 

 

 

 

 

 

 

 

 

 

 

JOB SUMMARY:

The District Advisor directs and coordinates activities involved in operating retail stores in an assigned area by performing the following duties personally or through others. In addition, the Advisor maintains a contagious, positive attitude that promotes teamwork, a relentless pursuit of superior customer service, and a favorable image of the company.

 

BASIC Job Duties: Support the Company Vision and Mission Statements and implement the strategies necessary to achieve them.

2.  Ensure that all assigned stores operate within established inventory levels, salary budgets (and other control lines), and gross profit margins to achieve maximum profitability.

3.  Accountable for building store sales and gross profits through implementation of corporate merchandising policies, procedures, and programs.Actively assist with all promotions according to the Marketing Department. Conduct merchandise price surveys and observe competitors for changes in the street price of gasoline. Uphold and enforce all Company policies, and local, state, and federal regulations.Assure that personnel processes (hiring, training, employee evaluations, employee discipline and termination actions) are carried out in a legal and ethical manner,

7.  Supervise all store employees in a fair, consistent and impartial way, and in accordance with all E.E.O. guidelines.

8.  Monitor and assist in the professional development of subordinates for growth and promotion to maintain a high quality staff. Develop an individual to assist in job responsibilities during personal absences.Ensure that all stores are providing the customer service that meets and or exceeds company standards and customer expectations.

10. Maintain high standards of store image ensuring that all stores are clean, well stocked, and ready for business.

 Core Competencies:

Customer Focus:  Is dedicated to meeting the expectations and requirements of internal and external customers. Acts as a coach and encourages other employees in dealing with customers appropriately. Handles customer comments in an expedient, friendly and professional manner.

Integrity and Trust:  Is widely trusted. Can present the unvarnished truth in an appropriate and helpful manner. Keeps confidences. Must display positive and professional conduct at all times. Exhibits an exceptionally high work ethic and dedication to Company ideals and objectives.

Conflict Management:  Steps up to conflicts seeing them as opportunities. Good at focused listening. Can hammer out tough agreements and settle disputes equitably.

Communications:  Is able to write and speak clearly and succinctly in a variety of communication settings and styles. Can get messages across that have the desired effect. Coordinating projects, communicating changes/progress, and completing projects on timely basis within budget. Maintains an open line of communication with all department heads and supporting staff.

Problem Solving:  Must be detail orientated with keen follow up skills. Uses rigorous logic and methods to solve difficult problems with effective solutions. Is excellent at honest analysis. Looks beyond the obvious and doesn’t stop at the first answers. Capable to quickly analyze mathematical data to identifying trends and resolve potential problems.  Works well within a group problem-solving environment.

 

Position Prerequisites:

·  Two to three years experience working as a multi-unit supervisor in a retail setting and/or has successfully completed the training program.

·  Demonstrate proficiency in Microsoft Word, Excel, Lotus Notes, PDI and Radiant (or Core-tec) computer software programs.

·  Must have a telephone, an insured car, and a valid driver’s license.

·  All District Advisors, whether promoted from within or hired from outside the company, will successfully complete a background check and drug testing.

·  Any criminal conviction (except minor traffic offenses) must be revealed, and depending on the nature of the conviction could result in disqualification for this position. Deception as to their existence or falsification of their exact nature will result in denial of employment.

 Physical Demands of the Position:

·  While performing the duties of this job, the employee is regularly required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl.

·  The employee must occasionally lift and/or move up to 70 pounds.

·  While performing the duties of this job, the employee is regularly required to drive a car. Overnight stays could be required at times.

 

Statements included in this job description do not necessarily represent an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed as circumstances ch