District Manager - DC / MD / North VA

Impact Resource Group is the premier provider of in-home and in-store assembly and merchandising services.  We service over 9,000 locations on a regular basis, helping retailers establish their reputations as quality merchants by providing them a full range of service and assembly benefits.  IMPACT is an Atlanta based company with a Contact Center in Dayton, OH.  The parent company and corporate headquarters, National Product Services, is located in Dallas, TX.

We are currently seeking to hire a District Manager for the D.C. market.  Territory includes all areas in and between North Virginia, D.C. and Maryland.  This position will be responsible for managing activities within the district and ensuring objectives are met in relation to; profitability, customer satisfaction, productivity, personnel management, and quality.  The District Manager will also be responsible for revenue growth and expense management.


POSITION RESPONSIBILITIES: Review and monitor staffing levels regularly; update Regional Manager on staffing needs within assigned district.Build and maintain relationships with customers at the local and district level in order to ensure ongoing, high quality level of service.Maintain continuous visibility with store leadership where service is being performed.Implement and oversee large projects during peak periods to assure high service and quality levels are maintained.Partner with Human Resources to recruit, hire, train, motivate, evaluate, and counsel employees, in order to build a strong District.Monitor spending within assigned District, and works within budgetary guidelines.Monitor and review Field Technician work schedules.Assure that Field Technicians receive the necessary training to do their job in a safe, effective manner.Communicate, implement, and ensures compliance of all company policies, programs, and standards.Manage time effectively through keeping priorities in order; maintain general organizational skills through personal planning.Demonstrate proven analytical, problem-solving, and decision making skills, in order to handle critical situations.Perform other duties and special projects, as assigned.

JOB REQUIREMENTS:

 Bachelor’s degree in Business Management, or related experience.3-5 years retail/retail services experience managing multi-store operations
Ability to travel 50% of the time.Proficient in MS Office applications.

 

Interested applicants should email their resume and salary requirements to Recruiting@npsinet.com .  Please reference Job Code IRGDMDC in your email.

 

Resumes without salary information will not be considered.



We offer a competitive salary and benefits package including medical, dental, 401(k) option, disability and paid time off.  We are an Equal Opportunity Employer.