District Manager-Retail

Founded in 1865, Carter’s has dressed generations of children.

It all began when William Carter decided to knit mittens in his kitchen. Today, Carter’s is the number one children’s brand, selling over 10 products for every child born in the U.S. We have a childlike point-of-view that reflects our heritage of innovation and expertise. We make clothing for children from newborn through size 7: baby, sleepwear, playclothes and accessories. We provide trusted products that are super comfy, easy care, adorable and don’t break the bank.

 

 



Supervise all aspects of multiple store locations and brands within designated market.  Responsible for delivery of a consistent and positive customer service experience in order to grow top line sales and control expenses.  Build successful teams through strategic selection, training, coaching and development.  Execute merchandising direction and operational activities; ensure asset protection, compliance with all company policies, procedures and directives. 

 

Build Talent

Build, develop and promote successful store teams (management and Sales Associates) through effective recruiting, hiring, staffing, coaching and development, consistent leadership, and clear communication.Conduct regular store visits to ensure team strength, operational excellence, proper execution of company policies and directives and to provide additional support/recommendations to drive results. Establish and communicate ongoing direction and action plans for stores via conference calls and electronic communications.Effectively manage payroll and scheduling to meet the needs of the business.Fill open positions in a timely manner with appropriate talent, giving particular attention to open Store Manager and Assistant Manager openings.Capitalize on opportunities to train, coach and counsel (including corrective action) individuals for their professional growth and benefit of the organization.



Drive Sales

Critically analyze key metrics and levers on a regular basis to drive top line sales.  Work through and with each management team to identify opportunities and missed opportunities in the business. Execute all company/store initiatives according to established timelines and standards and strive for operational excellence.

· Generate sales which meet and exceed LY through appropriate levers.  Effectively communicate all metrics and how they affect the business.

· Clearly communicate and educate teams on levers that drive top line sales and comp increases including AT, UPT, sales productivity, and conversion.

· Analyze daily business results and identify necessary steps to maximize opportunities or correct issues.  Consider contests and other activities that course correct.

· Ensure protection of company assets to include cash, merchandise, other property and employees by setting high customer service standards, ensuring well maintained store locations and education.

· Manage and provide direction for store budgets and expenses.

 

Build Brand

Maintain a strong and genuine customer focus, merchandise effectively, to company standards and to the needs of the local customer, and embrace change.

· Engrain a customer service and selling culture in store teams, endorsing the ABC’s of Selling (approach, build and close).

· Ensure merchandising standards are being executed including visuals, signage, sales promotions, floor sets.

 

· Bachelor’s degree in business or related field preferred

· Multi-unit retail/specialty apparel experience

· Proven business acumen and problem solving skills

· Strong employee relations skills and ability to partner with HR

· Ability to consistently communicate, written and verbal, with multiple locations remotely

· Ability to handle multiple tasks concurrently

· Flexible availability seven days a week and ability to travel approximately 75% of time. Valid driver’s license. 

· Ability to lift 40 pounds.

· Ability to stand for long periods of time, climb up/down ladder

· Appropriate insurance coverage required by state regulations on the vehicle used to perform work-related tasks.