EDI Business Analyst

Intro: Want a company with a real vision?Our people make the difference in our success. Our vision is to provide Total Lifetime care to every pet, every parent, every time. We can't achieve this vision without the right people - they make the difference in our business and our success. Every associate plays a role in achieving our success by focusing on our three strategic priorities - Delighting our Customers, growing pet services and operating excellence. Here at the Store Support Group, you could play a key role in supporting these strategic initiatives. In 2007, PetSmart celebrated the opening of its 1000th store, with many more stores scheduled to open soon after. We continue to grow at our Corporate Headquarters which means great opportunities for a professional such as you! Benefits of working with PetSmart In addition to a competitive salary, PetSmart associates are eligible for health benefits, 401K options, Employee Stock Purchase Plan, paid time off, training and development, and an associate discount at all PetSmart stores! PetSmart is an Equal Opportunity EmployerWith many positions offering relocation packages, learn more about Life in PhoenixJob Responsibilities: As an EDI Business Analyst you will serve as a support point of contact for communication between replenishment analysts, buyers, other internal business user groups (accounts payable, construction etc.), external trading partners, and external communications network providers. You will be responsible for advanced troubleshooting with new and existing trading partners to solve communication issues including setting up of new trading partners, testing of new/existing trading partner data maps, and monitoring of communications system status. This position also is directly involved with testing of new application software upgrades, and any added system functionality. PRINCIPAL ACCOUNTABILITIES • Identifies and troubleshoots advanced electronic business communication documents errors or application errors. • In conjunction with users isolates problem from symptoms, determines solution or alternatives, and takes independent action to implement a resolution. • Oversees and monitors new trading partner testing and makes independent decisions regarding trading partner mapping configurations. • Monitors and communicates recurring failures to trading partners and provides various levels of functional/semi technical support to resolve issues long term. • Communicates and reports with internal business groups on business system, Autofax, and trading partner performance. Takes action to reduce errors and improve data flow. • Develops reporting and analyzes data to identify areas that require additional worked based on rate of failures or other statistical data. • Advises senior level business associates of recurring issues and provides alternatives to provide a long term solution and improve our processes. • Documents and maintains all business processes for internal associates and help documents for external trading partners as required. Qualifications: Bachelor’s degree in Supply Chain Management, IS or Retailing with a minimum of 2-4 years experience in supply chain management, IS or EDI required. Experience with replenishment management and business systems required. Thorough knowledge of supply chain management strategies and concepts required. Retail experience preferred. Experience interacting with an internal IS staff, as well as external IS staff, and external communications networks including working with and providing functional/semi technical support to trading partners that do not maintain full time Business to Business communication individuals on staff is required. Submit Your Resume Online NowPetSmart, INC. is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.