General Manager OR General Manager In Training
The ability to motivate, instill accountability and achieve results will drive success in the General Manager position responsible for all aspects of store operations and fulfillment of company goals and initiatives . General Managers cultivate a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. Strong communication, organizational and problem-solving skills are essential and 2-3 years of experience managing a multi-format store with at least a $5 million sales volume is strongly preferred.
Responsibilities Specific to the General Manager Include, But Are Not Limited To:
Overseeing all facets of store operations.
Driving sales, financial management, and ensuring that store profit and productivity goals are met
Consistently delivering exceptional customer service through active Service Management
Supervising Managers and Supervisors through execution of established standards in all areas of the store
Developing and maintaining a team oriented environment
Creating and cultivating a store environment where diversity is valued and incorporated into areas such as staffing, inventory visual presentation and customer service
Recruiting, interviewing, selecting and retaining quality employees
Employee training, development and succession planning
Overseeing all merchandise and inventory management systems to remain competitive in the marketplace
Analyzing incoming data reports and taking appropriate action
Creating and implementing effective lines of communication throughout the store
Supporting and maintaining an open door policy
Maintaining a commitment to a strong community presence through partnerships with the Area Marketing Manager and other stores in the market
Ensuring that all store administrative functions are carried out quickly and efficiently
Ensuring that physical maintenance and safety standards of the store are met
Maintaining confidential personnel files for exempt employees
When necessary, acts as a liaison between the store, the DM/DMIT and/or the home office
Developing and implementing a store strategic business plan
Benefits & Perks
Your Health - Medical, Dental, Vision, Medical Flexible Spending Account
Your Family - Domestic Partner Benefits, Daycare/Elder Care Flexible Spending Account, Adoption Assistance, Borders Group Foundation, Family Medical Leave, Dependent Life Insurance
Your Future - 401 (k), Employee Stock Purchase Plan, Long Term Care Insurance, Disability Coverage
Your Time - Company-provided Vacation Time, Personal/Sick Time, Flexible Work Schedules
Your Finances - Generous Merchandise Discount, Voluntary Group Rate Benefits, DaimlerChrysler Vehicle Discounts, AT&T Wireless Discounts
Your Life - Career Advancement Opportunities, Excellent Working Environment, Business Casual Dress Environment, Comprehensive Training
Required Skills:
2-3 years experience successfully managing a medium to large multi-format store.
Bachelor's Degree in Business Administration, Liberal Arts, preferred.
Strong supervisory skills and experience managing a large retail operation.
Strong commitment to ensuring that profit and productivity standards are met.
Ability to motivate people, instill accountability, and achieve results.
Commitment to superior customer service.
Knowledge, love and/or affinity for books, music, and coffee.
Ability to travel occasionally for various meetings, conferences, training, etc.
Ability to handle pressures and work long hours when necessary.
Appreciation and respect for the diversity of all individuals in the workplace.
|
Retail 
