Manager of Training

Manager of Training Position

If you are you a hands-on training professional looking for a high profile position in a rapidly expanding company you owe it to yourself to consider this opportunity.

About Us:
Pawn X-Change is a specialty retailer who provides collateralized loans and sells previously enjoyed merchandise at tremendous savings in an up-scale environment. Our attention to exceptional customer service, impeccable merchandising, and family-friendly atmosphere is our formula for success.

With a 29 store footprint in Washington and Arizona and over 15 years of experience, Pawn X-Change is second to none in the industry.

The position is based in Issaquah, WA.  Occasional overnight travel to Phoenix, AZ and frequent daily travel to several Puget Sound locations is required.

Being privately held, we insist that bureaucratic politics is checked at the door.  Our Support Center is unpretentious and consists of quality people that are open to new ideas.  Our Company culture statement is at the heart of our business:

 

PXC/Maxit promotes a culture that is entrepreneurial in spirit, empowering people to make decisions at all levels.  We create and maintain a respectful environment while achieving the highest levels of honesty, integrity and trust throughout the Company.  We embrace diversity and act with humility and empathy in all our personal interactions with customers and co-workers.  We identify opportunities to help meet the needs of the communities in which we serve.  This Culture Statement serves as a guide in our actions and decision-making process as we continue to evolve and grow.

 

Benefits:Excellent PayMedical/Vision Insurance after 3 Months Dental Insurance after 3 Months 401(k) with 50% Match after 3 Months Long Term Disability (Company Paid) Generous Employee Discounts Summer Picnic (for the whole family) Annual Holiday Party (including spouse/significant other) A Fun Environment Where Your Accomplishments Will Be Recognized and Rewarded

Responsibilities:Build relationships with all levels of operations to gain a thorough understanding of all operating procedures of the business. Make recommendations regarding training needs to align curriculum with strategic objectives. Design, implement and manage rollout of training programs to meet specific needs of the Company. Assist in the development, management, facilitation and presentation of meetings and training classes. Create and conduct train-the-trainer classes for Store Managers and Area Managers. Monitor and develop training skills of Store Managers and Area Managers. Manage and update all training programs and classes. Provide standup classroom instruction to Sales Associates, Supervisors, and Managers

Requirements:Strong facilitation and presentation skills. Proven ability to Train-the-Trainer Previous training program/classroom development Bachelor’s degree in Business Administration or equivalent work experience. Minimum of 2 years instructional design and course development preferably in the retail, restaurant or Rent-to Own industry. Extensive knowledge of retail store operations practices. Effective oral and written communication and project management skills. Ability to effectively communicate with all levels of internal associates. Open and honest communication skills Ability to analyze training needs and create vialble programs to address those needs Excellent computer skills-Advanced Microsoft Word and familiarity with Microsoft Excel is a necessity Microsoft Access skills a plus Previous operations experience is desiredOccasional reimbursed overnight travel to Phoenix, AZFrequent reimbursed daytime travel to training locations throughout Puget SoundMust currently reside in the greater Seattle area

Pawn X-Change is an Equal Employment Opportunity employer and participates in E-Verify.