Operations Manager - Vancouver

Description:Join Kaplan Test Prep and Admissions as the Operations Manager for our Vancouver Center! The detail-oriented leader selected for this position will be responsible for managing operational services including human resources, accounting, compliance, legal, facilities and technology for Kaplans Vancouver Center. Responsibilities: Drive operating income by developing efficient processes to manage the budget, expenses, and direct costs of the center. Oversee the recruitment, training, and development of center staff. Oversee compliance, including communicating with national operations to disseminate information and provide feedback regarding policies and processes. Negotiate contracts with vendors and institutions. Coordinate with center personnel, the corporate office, and customers to evaluate and meet service and performance goals. Create weekly and monthly reports and collect data required for evaluation of business decisions and processes. Provide enthusiastic, hands-on customer service. Manage the center facility, including technology. Manage billing, accounts payable and accounts receivable. Assist in the planning and execution of Kaplan's business growth including class starts, instructor auditions and marketing events. REQUIREMENTS:Bachelors Degree 1+ years of management experience Excellent interpersonal, communication and leadership skills Strong computer skills including a solid working knowledge of databases Customer service expertise Problem solving and decision-making capabilities; strong analytical skills Good organizational skills with the ability to handle numerous details Team motivator with a high energy level and diligent work ethic Ability to thrive in a fast paced environment Qualifications:see job descriptionSalary/Benefits: Salary commensurate with experienceFull time employees enjoy these outstanding benefits: *401(k) plan *Comprehensive health, dental and short term disability & long term disability plans *Business casual dress code *Sick days, personal days, holidays, and vacation days *A friendly, team oriented environmentJob Location: Vancouver, BCJob Number: 6566BRCompany URL: http://www.kaplan.comCompany Profile:Kaplan Test Prep and Admissions (www.kaptest.com), a division of Kaplan, Inc., is a premier provider of educational and career services for individuals, schools and businesses. Established in 1938, Kaplan Test Prep and Admissions is the world leader in the test prep industry and has served millions of students in nearly 70 years. With 3,000 classroom locations worldwide, a comprehensive menu of online offerings and a complete array of books and software, and private tutoring options, Kaplan offers preparation for more than 60 standardized tests in the U.S. and the U.K., including entrance exams for secondary school, college and graduate school, as well as English language and professional licensing exams. Kaplan also provides college and graduate admissions consulting services, as well as after-school learning programs for K-10 students through its SCORE! centers. Additionally, the division's K12 Learning Services unit is a leading nationwide provider of a broad range of academic intervention and support programs for school districts seeking to meet the demands of No Child Left Behind (NCLB).