Parts Counter Salesperson

Job Purpose:

Sells parts by taking and clarifying customer orders; retrieving and selling new and replacement parts; receiving and recording new parts inventory; maintaining parts databases; maintaining safe and secure environment.



Duties:

* Takes customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions.



* Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts.



* Maintains parts inventory by verifying supplies; placing orders when order-points are reached.



* Stocks items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system.



* Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier.



* Maintains safe and secure environment by following safety and security standards and procedures; complying with codes.



* Updates job knowledge by participating in educational opportunities; reading about new products.



* Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.



Skills/Qualifications:

Data Entry Skills, Telephone Skills, Customer Focus, Customer Service, Verbal Communication, Selling to Customer Needs, Meeting Sales Goals, Product Knowledge, Inventory Control, Professionalism, Job Knowledge