QA Systems Analyst

Some College Coursework Completed JOB DESCRIPTION MANAGEMENT & REPORTING STRUCTURE:The Systems Quality Assurance Analyst will report to the Group Manager of Quality Assurance.POSITION DESCRIPTION:Organize, manage and execute the project quality assurance activities, tasks and processes for new systems and system modifications by preparing and executing project quality assurance plans, test plans, test scripts, schedule management and organizing appropriate level of testing with users and technical support staff, troubleshooting and issue resolution. System QA Analysts identify defects in deliverables, across the project life cycle, prior to deployment in order to deliver a quality product to our customer. PRIMARY RESPONSIBILITIES:•Lead, mentor and coach more junior QA analysts on test methodologies, industry standards, tools, etc..•Monitor quality of QA deliverables prepared by more junior QA analysts.•Identify quality goals and objectives for IS projects and activities and measure/analyze.•Create quality plans for IS projects and activities. Identify, streamline and improve QA and SDLC processes.•Execute the quality plans in accordance with established life cycle methodologies.•Identify areas affected by a change request and create detailed test plans that consist of scope, strategy, approach and execution.•Create enumerated test scripts to satisfy requirements traceability. •Track defects, by identifying, dating and documenting the defect found. Evaluate trends, develop mitigation strategies and resolution.•Manage activities associated with resolving problems, analyze results, determine corrective actions and report results to appropriate parties.•Conduct Peer Reviews with users and developers for completeness of Unit Testing and User Acceptance Testing.•Create testing schedules and contact lists. Identify and resolve project timelines, resource constraints and conflicts.•Administer use of test plans and testing tools, analyze test results and prepare status reports to monitor progress of activities.•Develop documentation and training examples for system changes or upgrades.•Analyze test results and prepare reports to be presented to Senior Management for review.•Help create the department’s quality standards, policies and procedures.•Continually work towards best practices.•Maintain a thorough, quality focus.•Responsible for other duties as assigned or developed.PROFESSIONAL QUALIFICATIONS :•4 year college degree or equivalent relevant experience.•5 or more years experience in QA/IT testing (system, UAT, regression), methodologies and problem solving.•SQL skills.•3 or more years experience in a Retail business (back-office experience preferred).•4 plus years experience with IBM AS/400, Kronos, Intel based server platforms.•Ability to manage or coordinate the efforts of other individuals in the testing process.•Ability to analyze problems in situations where the symptoms are not of a standard or familiar nature, therefore requiring independent thought and logical trouble shooting methods.•Ability to write standard documentation using established formats.•Excellent communication skills to work with all levels of staff and management.•Exposure to Test Director, ITIL, metrics formulation, QTP or TOAD is desired.1-Not Applicable EOE, drug-free workplace. Must be 18 to apply.