Receptionists, Other

About our company:

Cutler Salon is an internationally recognized upscale hair salon with two renowned Manhattan locations and one location in South Beach, Miami.

 

Skills/Qualifications: 

Well spoken and professional/polished appearance, Interest in fashion and editorial world, Friendly, engaging, and motivated Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking, Taking initiative

 

Job Purpose: Offering friendly, efficient and personal customer service to loyal clients, new clients and potential clients.Duties: * Attracts potential customers by answering product and service questions; suggesting information about other products and services. * Opens customer accounts by recording account information. * Maintains customer records by updating account information. * Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. * Maintains financial accounts by processing customer adjustments. * Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Prepares product or service reports by collecting and analyzing customer information. * Contributes to team effort by accomplishing related results as needed. Hours/Shifts:FLEXIBLE SCHEDULES AND WEEKEND AVAILABILITY ARE A MUST! NO EXCEPTIONS! We have three shifts and you should be available within the hours or 8:30 or 9 am (opening) and 9 pm (closing).