Regional Sales & Services Manager - Metro NY/Long Island

ResponsibilitiesDaily store Visits:Develop Store Action Plan: Complete the Field Leader Visit Guide with the GM, document the status of CPC execution on each store visit Develop a written Action Plan for improvement with the General Manager Retain copy of Action Plan in your files for future follow up visits and development of District and Regional Action PlansDevelop District and Regional Action Plan: With completed Field Leader Guides, use the District Summary to identify areas of opportunity within the District and develop an Action Plan for each District Meet with the DM each month to review documented areas of opportunity Document the Action Plan with the DM to drive execution in their District Gain agreement from the DM on timeline to improve the identified opportunities and Action Plan Meet with the co-RSSM and with each District Summary use the Regional Summary to develop one Regional Action plan Both RSSMs meet with the RVP each month to review the updated Action Plan and progress of CPC executionDrive Action Plans through follow up meetings: During each subsequent visit, use the documented Action Plan to follow up and hold each group accountable to progress Escalate to DM stores not showing advancing progress, and work with the DM to advance District Action Plan progressCPC Associates: Know open position status for locations, drive GM/DM to fill positions with urgency, participate in Specialist interviews Follow up on new associate training to ensure escalation of knowledge through proficiency testingRVP and DM monthly store visits: Ride with the RVP and each DM in your assigned area once per month Coach them through any new initiative deployments Follow up on and drive progressive success of written monthly Action Plan progress for the Region/District Use Field Visit Guide documentation for each store visit to identify opportunities and locations which are excellingFinancial and Reporting Acumen: One day per week review all Home Office CPC reporting (Scorecard, P&L, P@SS, etc.) Identify locations with opportunities and excelling to target for daily store visits Hold Stores/Districts/Region accountable to the CPC Scorecard and P&L metrics Review HUB metrics to ensure stores are maximizing efficiencies by utilizing their HUB resourceCommunication: Know all communications as they launch and be the expert for all initiatives to drive execution Ensure stores are following proper policy and executing communications with excellence Focus communications to District Managers and stores to drive monthly Action Plan progress Follow up weekly and engage RVP and DM on progress of Action Plan execution Complete one Regional Weekly Recap w/co-RSSM of progress and obstacles; email to Home Office & DSS Email from the RSSM to the CPC mailbox is against company policy and distracts from driving executionQualifications: Bachelor's Degree required 6-10 years retail experience in store management or store support Ability to champion programs through Field organization Strong Sales and Sales Management skills Strong analytical and organizational skills Excellent communication skills, both written and oral Ability to multi-task Previous multi-unit experience Please Note: Relocation assistance is not available for this position.