Retail Sales Associate-- Nau, Inc.

Nau, Inc. is a technical and lifestyle outdoor sports apparel company committed to integrating economic, environmental and social factors into our business model. We espouse a values-based philosophy, focused on a commitment to work toward full sustainability in all our products and business practices. Company branded Webfronts (retail locations) blend the brick-and-mortar shopping experience with Internet-based product information stations, allowing customers the choice of shopping in a traditional manner or ordering Nau products for home delivery in exchange for a significant savings. We are looking for engaged, motivated associates to maintain store standards, meet the highest level of customer service, and achieve budgeted sales goals.

 

Currently Nau is hiring part-time and full-time sales associates at our new store on Chestnut St. (San Francisco, CA). 

Responsibilities:


Engage, inspire, and build lasting relationships with the Nau customer thereby achieving company and store objectives.  Exceed customer expectations while promoting the Nau Brand image.  Fit garments as necessary and demonstrate thorough product knowledge when assisting the customer.  Employ substitute selling techniques when a specified item is unavailable by showing alternative items to the customer and employing product knowledge to communicate why the substitution would satisfy the customer’s needs.  Ring the sale efficiently and accurately.  Describe the various non profit organizations (Partners for Change) and articulate corporate responses when information is requested by the customer.  Comply with all visual display directives including but not limited to daily visual maintenance procedures of sizing, straightening, steaming, folding, ticketing and tag identification.  Assist in physical inventory and/or cycle counts as necessary.


Requirements:

 Minimum of 1 year selling or customer service experience, preferably in a specialty store environment  High school diploma or equivalent preferredBasic mathematical and computer skills to include Microsoft OfficeStrong attention to detailStrong written and verbal communication skillsExcellent interpersonal skills and an altruistic nature and respect for diversityAble to learn and communicate product knowledgeExposure to the environmental and social trends relating to business is preferred.  A passion and interest in sustainability is a mustWork is performed within retail store environment.  Moderate physical activity required.  Must be able to lift minimum of 30 – 40 lbs.  Must be able to walk/stand for extended periods of time.  Use of a ladder/step stool is required.  Must be able to work flexible work schedule to include evenings, weekends, and holidays.

 

Nau, Inc. promotes diversity in the workplace and the communities in which we conduct business. We honor diversity and strive to maintain a culture that is rich in individual differences and that nurtures various points of view. 

 

If you would like to be considered for one of these opportunities, please send your resume to jobs@nau.com and include the title and location of this position in the subject line.