Route Driver / Field Service Rep

Coinstar, Inc. (Nasdaq:CSTR) is a multi-national company offering a range of 4th Wall(TM) solutions for the retailers' front of store consisting of self-service coin counting, electronic payment solutions, entertainment services and self-service DVD rental has an exciting opportunity to join our team as a Route Driver/Field Service Representative in the Prairie de Chein, WI area.

This person contributes to Coinstar’s success by driving a truck or automobile over an established route to merchandise and maintain machines, collect money from machines, and provide customer service to Coinstar customers whose 4th Wall we serve. 
 
Summary of key responsibilities:
• Drives truck or automobile during scheduled daily distribution of product to machines at various locations on the route
• Collects money from machines and records amount
• Keeps daily record of product distributed to each machine, calculates number of vends and vend ratios
• Provides quality customer service through regular interaction and communication with account managers, owner, employees, and player
• Communicates status of machines and customer accounts to Team Leaders
• Cooperates with co-workers and promotes a positive and productive working environment
• Accounts for the security of all money, machines, and merchandise on the route - includes reporting machine vandalism and theft as well as researching shortages/overages of money collected
• Keeps machines cleaned and maintained in proper working order - includes route maintenance as needed
• Keeps daily inventory record of merchandise taken from warehouse stock
• Maintains company tools in proper working condition
• Listens to and resolves service complaints
• Places product in machines to maximize presentation and sales
• Loads and unloads product from truck or automobile
• Cleans and performs routine maintenance on vehicle
• Helps install and remove equipment from locations
• Adhere to all Product Merchandising Programs, Company Machine Standards, and any special requests for products as identified by the Team Leader or Area Manager

Preferable Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• High school diploma or general education degree (GED)
• Current driver’s license in good standing required
• Background checks and drug tests required
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Ability to regularly use hands to finger, handle, or feel and reach with hands and arms
• Ability to frequently stand, walk, sit, stoop, kneel, crouch, crawl, talk, hear, and occasionally climb or balance
• Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds or more
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception

In addition to a rewarding career, Coinstar offers excellent employee benefits and competitive compensation. For more information about this position and to apply, please visit our website at www.coinstar.com/jobs.