Sales Manager - Lighting/Home Electronics/Mattresses

Job Category Business/Strategic Management Career Level Experienced (Non-Manager) Sales Manager - Lighting/Home Electronics/Mattresses The Great Indoors is an exciting store dedicated to outfitting the home in the way the customer wants. A popular “recreational shopping” destination, The Great Indoors stores keep customers browsing and buying for hours, then coming back regularly for more. It’s creative vignettes of great rooms, bedrooms, bathrooms and kitchens give customers ideas and inspiration on every visit. Sears Holdings Corporation is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency. Individuals who are driven to earn our customers' trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team. The Sales Manager successfully manages, motivates, and trains a commission sales team to maximize revenue and profitability in a large volume business with superior teamwork and customer service. Maintains in-stock and the highest level of merchandise presentation standards on the salesfloor. Creates the great indoors culture in the business. The Sales Manager works with the Design Center to ensure that all installed or special order sales are handled in a timely and efficient manner.Qualifications" Creates a customer centric culture with all associates: in-stock, staffing, communication, etc." Responsible for merchandising and replenishing the salesfloor to the great indoors standards and maintaining stockroom integrity in the assigned areas" Manages hiring, staffing and scheduling of associates to meet business demands" Trains associates on customer service, merchandising, product knowledge and selling skills to grow revenue" Trains associates on selling services: maintenance agreements, installation, credit, delivery, POS" Creates and exhibits a sense of ownership and empowerment in their team" Responsible for inventory management of all lines of merchandise in their departments: inventory levels, turnover, ordering, transitioning, price integrity, clearance, merchandising" Works with the installation and expediting departments to ensure seamless completion of all jobs" Reviews job folders with installation to ensure that jobs are sold correctly " Reviews the Lead report daily and follows up with associates as required" Plans and manages vendor/support services activities" Manages special order catalogs and pricing lists " Reviews and acts upon communication from store support; communicates issues to store support" Attends required meetings and conducts training/communication meetings for associates " Handles required store management duties" Performance management of associates including daily measuring and coaching on sales per hour to standard and lead generation and close ratios; monthly performance reviews to measure sales per hour and other performance metrics " Analyzes business results using the required reports, and develops and executes action plan for improvement" As a store staff leader handles customer issues from other departments as required" Adheres to the great indoors code of ethics" Always represents the great indoors by maintaining a professional appearance and demeanor" Miscellaneous duties as requested by senior managementBenefitsElgibile on date of hire for: Medical, Dental, Health Care Flexible & Dependent Day Care Spending Accounts, Short & Long Term Disability, Sears Term Life Insurance, 401k, Stock Purchase Plan, Vacation, Personal Days, Associate DiscountSears is an Equal Opportunity/Affirmative Action Employer.