Sr. Manager Shifts Operations

OUR SUCCESS IS YOUR SUCCESS   With tremendous success, and consistent growth, Ross Stores has an ever changing fast paced environment. If you enjoy a challenge and like working with teams that are collaborative and supportive, we may be the right fit for you.   Ross Stores, Inc., a Fortune 500 company, is the nation's second largest off-price retailer operating 866 Ross Dress for Less® stores in 27 states and Guam and 52 dd's DISCOUNTS® locations in 4 states. Ross Dress for Less offers first-quality, in-season, name brand and designer apparel, accessories, footwear and home fashions for the entire family at everyday savings of 20% to 60% off department and specialty store regular prices. dd's DISCOUNTS features a more moderately-priced assortment of first-quality, in-season, name brand and fashion apparel, accessories, footwear for the entire family at everyday savings of 20% to 70% off moderate department and discount store regular prices as well as similar savings on a wide assortment of merchandise for the home.   We are currently seeking a dynamic Sr. Manager Shifts Operations for our South West Distribution Center in Perris, CA   POSITION OVERVIEW:     As the PM shift Senior Manager responsible for shift production and distribution functions of total DC. Manage, coach, and develop department manager and shift DC supervisory personnel to meet established production requirements of merchandise flow through the distribution center. Supervises production plan execution that optimizes turn time and expedites merchandise flow through the distribution center in a cost-effective and accurate manner. Responsible for developing and maintaining an open, engaging labor relation’s environment which remains issue free. RESPONSIBILITIES:   ·  Interfaces with Director of Operations, Merchandise Managers and Area Supervisors on DC production planning, operations and staffing needs. Is the single point of contact on the shift to address DC MIS, Security, Production and Merchandise flow issues.    ·  Tracks area objectives and coaches Managers and Area Supervisors to reach their group’s productivity goals. Responsible to ensure quality of work and maintain the accuracy and integrity of the production records, reports and numbers.   ·  Acts as a troubleshooter to assist in resolving day-to-day problems, as well as long-term resolution planning. Researches inefficiencies in problem areas and makes recommendation, in methods, procedures, or systems, to Director of Operations and Merchandise Managers.    ·  Meets with Managers and Area Supervisors to stay abreast of shift priorities and opportunities. Provides Area Supervisors operational guidance in organizing and prioritizing daily work and staffing needs to meet production goals.    ·  Enforces DC safety and sanitation policy and maintains a safe and clean DC.   ·  Enhances morale through coaching, counseling, and building a strong team work ethic. Recommends, interprets, implements, and makes decisions to resolve conflicts according to company and DistributionCenter guidelines and philosophies.   ·  Partners with the Human Resource Department regarding reviews, interviewing, hiring, terminations, and corrective counseling within responsible area.   ·  Other job duties as assigned.  

  QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:   Strong communications skills (both oral and written) Minimum of 5 – 8 years management experience in a similar retail production/distribution environment. Strong planning and organizational skills are necessary. Excellent interpersonal skills are required. Bilingual Spanish/English preferred.