Store Manager-- Nau, Inc.

Nau, Inc. is a technical and lifestyle outdoor sports apparel company committed to integrating economic, environmental and social factors into our business model. We espouse a values-based philosophy, focused on a commitment to work toward full sustainability in all our products and business practices. Company branded Webfronts (retail locations) blend the brick-and-mortar shopping experience with Internet-based product information stations, allowing customers the choice of shopping in a traditional manner or ordering Nau products for home delivery in exchange for a significant savings. We are looking for engaged, motivated managers to maintain store standards, meet the highest level of customer service, and achieve budgeted revenue and expense goals.

 

Currently Nau is seeking a Store Manager for our new store in Seattle, WA (Fremont). 

Responsibilities:


Drive sales volume and meet or exceed the corporate performance goals established for sales and profit.  Analyze sales trends and strategize and implement plans to overcome negative trends and re-establish performance momentum.  Effectively train store personnel to exceed customer expectations, to reflect and enhance brand image, and to develop customer relationships that will ensure long-term loyalty to the Brand.  Recruit, interview, hire, and retain store personnel who reflect the values of the Brand.  Ensure proper scheduling in accordance with company practices and financial guidelines.  Train and develop store personnel to maximize employee performance and ensure a viable succession plan within the store location.  Evaluate employee performance on an ongoing basis and provide training and/or disciplinary action as necessary to ensure maximum performance and compliance to company policies and procedures.  Ensure that all visual merchandising standards are consistently met and all corporate visual directives are complied with including but not limited to the daily standards of sizing, straightening, steaming, folding, ticketing, and tag identification.  Train and ensure compliance to all point of sale (POS) and asset management (loss prevention) procedures.  Ensure data integrity as it relates to inventory management.  Establish enduring relationships with key stakeholders in the home office. Work with the home office to develop and maintain relationships with local non-profit organizations.  Create and maintain an atmosphere of team culture and instill a determination to meet and exceed corporate performance standards.  Describe and explain the environmental and social attributes of the products, retail stores, manufacturing, logistics and other processes related to our business. Participate in corporate conference calls and meetings as scheduled.


Requirements:

 Minimum of 2 years’ experience managing a specialty retail store or customer service departmentCollege degree preferred, high school diploma or equivalent requiredBasic computer skills to include Microsoft OfficeExcellent written and verbal communications skillsExcellent interpersonal skills and an altruistic nature and respect for diversityProven ability to increase sales and store profitabilityMust be able to merchandise a floor within corporate visual standardsExposure to the environmental and social trends relating to business is preferred.  A passion and interest in sustainability is a mustMust be able to manage multiple tasks and meet deadlinesMust be able to train and manage employees to meet corporate performance standards

 

Nau, Inc. promotes diversity in the workplace and the communities in which we conduct business. We honor diversity and strive to maintain a culture that is rich in individual differences and that nurtures various points of view. 

 

Please send your resume to jobs@nau.com and include the title and location of this position in the subject line.