Store Manager and Customer Service Representatives Needed!

EZCORP is a market leader in the specialty consumer finance industry, providing the cash and credit constrained consumer with convenient options for short-term cash. The company operates over 600 storefronts in 17 states under the EZPAWN, EZMONEY Loan Services, EZMONEY Payday Loans and EZ Loan Services, EZ Payday Advance brand names. EZCORP is headquartered in Austin, Texas, and traded on NASDAQ under the ticker symbol EZPW.

 

OUR VISION: EZCORP WILL BE THE PREFERRED PROVIDER OF SHORT-TERM CASH TO THE CASH AND CREDIT CONSTRAINED CONSUMER - NEIGHBORHOOD BY NEIGHBORHOOD.

 

EZMONEY is currently recruiting for a Store Manager with a love for field operations and a passion for customer service to become a part of our fast-growing company. The right person will enjoy interacting with people and will preferably have experience in the payday loan or related industries. This position will report to the Area Manager.

 

 

The store manager will be required to only work a forty-hour work week. So if you are tired of working regular retail hours look closer to this position. 

 

This position is responsible for complete profit and loss performance, collections and compliance in all aspects of the EZMONEY policies and procedures, which include banking regulations. Responsible for the day-to-day operations to include, resolving store associate or customer issues, training store associates, communication and the growth of the store's portfolio. Will also accountable for the quality, timeliness and accuracy of the payday loan process.

 

Tasks:

 

Manages the daily business by: Conducting transactions, Conducting audits, Reviewing all files for accuracy and completeness, Conducting initial default calls, and Net default management.

Understands and recognizes store business needs, profit and loss, and how to grow store revenue.

Works with the Area Manager to set goals that will drive the business by reviewing and interpreting reports and recommending opportunities for improvement

Trains and ensures proficiency of store associates in transactions, customer service, and Company policy and procedure.

Conducts store associate performance evaluations, performance development conversations, and disciplinary action as needed.

Maintains appropriate store presentation; opens, closes and secures the store.

Bilingual is a BIG PLUS.

 

 

Requirements:


1. High School diploma or GED required and minimum of one-year supervisory experience; or equivalent combination of education and experience.

2. Demonstrated knowledge of and responsibility for financial services, to include the ability to read and understand P& L statements.

3. Experience in revenue-generating capability.

4. Demonstrated supervisory proficiency in hiring, counseling, and coaching to include conducting performance management sessions.

5.  Ability to meet EZMONEY's driving expectations and proof of valid driver's license and insurance.

 



APPLY ONLINE TODAY AT WWW.EZMONEYJOBS.COM