store manager/assistant store manager

Job Purpose:

Serves customers by training staff; purchasing and displaying products.

Duties:

* Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.

* Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.

* Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.

* Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.

* Promotes sales by demonstrating merchandise and products to customers.

* Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.

* Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.

* Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.

* Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.

* Prepares reports by collecting, analyzing, and summarizing information.

* Maintains quality service by establishing and enforcing organization standards.

* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Competitive Analysis, Management Proficiency, Creative Services, Supply Management, Customer Service, Presentation Skills, Analyzing Information, Basic Safety, Promotions, Understanding the Customer, Verbal Communication