Commercial Technician

Job Category: Installation/Maintenance/Repair The Brink's name is synonymous with trust, integrity, security, efficiency, and world-class service. The businesses of The Brink's Company are focused on delivering value by protecting people and property at home, at work, or en route virtually anywhere in the world. Brink's Business Security, a division of Brink's Home Security®, specializes in loss prevention solutions for retail establishments and business offices. Our headquarters are in Irving, Texas, where the National Support Center (NSC) provides alarm monitoring and other customer services. Today, Brink's Home Security® monitors security systems for more than 1,200,000 customers in over 250 markets in the United States and Canada. Become a part of the Brink's® Team We are looking for hard-working, enthusiastic individuals to become part of the Brink's Business Security® team. We offer a variety of rewarding and challenging career opportunities with competitive salaries, an inspiring work environment, great benefits and ongoing professional development. Career opportunities may be found at the National Support Center, located in Irving, Texas, a suburb of Dallas/Fort Worth, or at one of our sales and service branch offices located across the United States as well as British Columbia, Canada. Commercial Technician Description:SUMMARY: Install, service, inspect, maintain, and test alarm and CCTV systems in designated locations.ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following,* Install and service Brink's authorized equipment in customer homes and businesses in accordance with established standards and procedures, design layout of the system utilizing thorough knowledge of the equipment and its capabilities, and assist in the promotion and sale of extra equipment* Test backup batteries, programming, and all system features in order to ensure proper functioning and to diagnose malfunctions * Demonstrate systems for customers and explain details such as the causes and consequences of false alarms* Keep informed of new products and developments * Coordinate with Brink's personnel by telephone to adequately test the completed system and initiate the account in the customer database* Provide a thorough explanation of the Protective Service Agreement, CCTV Agreement, system capabilities, and system(s) operation to the customer* Accurately complete all necessary paperwork, including work orders, service orders, time logs, and emergency information schedules * Maintain inventory control of assigned equipment to ensure adequate stock levels and participate in formal inventory on a monthly basis* Maintain control of all assigned Company property and ensure that equipment is maintained in safe operating condition at all times* Safely operate assigned Company vehicle and ensure that it is maintained according to manufacturer's specifications* Exhibit appearance and conduct in accordance with established Company standards to present a professional image to the customer and the general public and maintain the highest standards of decency, honesty, and integrity as a guest in a customer's place of business or home* Provide training when required, for assigned Technicians in all of the above duties* When on call, ensure availability by telephone or pager contact at all times for service calls * After completion of initial training period, technicians maintain established minimum performance standards* Travel as required to meet customer and business needs* Work evenings or alternating work schedules as necessary* Perform special projects and other duties as assignedQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND EXPERIENCE:High School Diploma or GED required. A minimum of one year performing similar duties, preferably in business or home security, cable TV, telephone service, or business or home improvement industries. LANGUAGE SKILLS:Ability to read and comprehend instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees within the organization. Ability to understand written sentences and paragraphs in work related documents.MATHEMATICAL SKILLS:Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to troubleshoot and determine causes of operating errors and decide what to do about it.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to actively listen and communicate with supervisor, peers, and customers. The employee must be capable of sitting and driving for extended periods of time depending on the geographic size of the service area. The employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms and must be able to frequently bend, kneel, crawl, or stoop while working. The employee will consistently be required to work from high places such as roofs, ceilings, ladders, and lifts as well as from crawl spaces and other limited spaces within and outside of homes and businesses. The employee must be able to safely move and lift materials and equipment weighting up to 50 pounds on a routine basis. Specific vision abilities required by this job include close, distant, color, and peripheral vision. The employee must have excellent hand eye coordination. The employee must maintain alertness at all times in the work environment and not easily distracted. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly exposed to risk of electrical shock and frequently works in high precarious places and attics. The employee occasionally works near moving mechanical parts. The employee is required to work in inside and outside weather conditions and is exposed to fumes and airborne particles, extreme cold and extreme hot. The employee will have to climb and work from ladders or lifts. The noise level in the work environment is usually moderate. TRAVEL:As needed by commercial activity.WORK SHIFT:Ability to work evenings or alternating work schedules as necessary.Salary/Benefits: Salary commensurate with experienceJob Location: Seattle, WAJob Number: 08-0503Company URL: http://www.BrinksBusinessSecurity.com Visit our Career Center|Learn more about us