Employee Relations Representative

Company: Securitas Security Services USA, Inc. Location: Westlake Village, tl 91361 Status: Full Time, Employee Job Category: Human Resources Relevant Work Experience: 2+ to 5 Years Career Level: Experienced (Non-Manager) Education Level: Bachelor's Degree Reference code: 7058 E-mail: Apply by Email Securitas Security Services USA, Inc. is the largest provider of security officer services in the United States. Securitas USA affiliated companies are market leaders in providing security solutions, including uniformed security officers, consulting & investigations, and security systems integration. More than 80% of the Fortune 1000 are Securitas clients serviced by over 600 branch office operations throughout the U.S., with approximately 100,000 employees. U.S. revenues in 2005 were over $3 billion. Securitas USA is the result of the combination of the businesses of many legendary U.S. security firms - most notably, Pinkerton's Inc. (founded in 1850) and Burns International Security Services (founded in 1909). The three dots on our logo represent our values, "Integrity, Vigilance, and Helpfulness" and are qualities our employees are proud to demonstrate daily. EOE M/F/D/V Employee Relations Representative JOB SPECIFICATIONS:Investigate and respond to internal and external charges of discrimination filed against the Company. Provide assistance to the field in interpreting and applying Company policies and procedures as they relate to legal compliance and employee issues.· Review newly assigned cases and assist in assessment of potential Company liability.· Assist field when possible in resolving employee issues and conflicts before they become charges.· Investigate and respond to employee and/or attorney letters seeking resolution of complaints.· Work with branch and regional human resources and management in resolving charges where feasible.· Work with branch in establishing scope and method of investigations, and perform investigations if necessary.· Contact relevant field resources and direct gathering of relevant data and determine Company position to external or internal charge allegations.· Write responses to charges of discrimination, and prepare requests for information as assigned. · Assist in preparing statements and other supporting documentation for charge responses.· Prepare field for discrimination hearings and mediations; assist in negotiating settlements and preparation of settlement documents when applicable.· Research legal employment issues as needed via internet, BNA, and other available resources. Attend classes, legal update presentations and continuing education courses as required.· Work on special departmental projects as assigned (Forms revisions, handbook updates and revisions, brochures, etc.).· Coordinate with payroll department, benefits department, human resources, workers’ compensation, legal and risk management as necessary to resolve employee relations issues in partnership with field management.· Work with legal department in defense of lawsuits when required.· Assist with incoming telephone complaints and AlertLine issues when necessary.  · Position may require some intra and interstate travel.· Perform additional functions, duties and tasks of a similar nature and scope as may be required by the Manager or Director to achieve department directives.· Carry out all responsibilities in an honest, ethical and professional manner. BASIC QUALIFICATIONS:· Bachelor’s Degree and 2 plus years progressively responsible, related experience desired. Equivalent experience in lieu of degree may be considered.· Strong understanding of EEO Compliance and related employment laws preferred, but not required. OTHER QUALIFICATIONS:· Excellent writing skills, organizational, problem solving, negotiation along with planning and project management skills.· Ability to communicate clearly, concisely and persuasively.· Strong customer service skills desired. Ability to develop rapport with government investigators and Branch Management personnel.  EOE/AA  M/F/D/V