Service Representative-Night

Location: : Portland Metro, OR Career Level: Entry Level Service Representative-Night The Service Representative Night is responsible for assisting and directing members, providing a safe and secure club, monitoring incoming inquiries, and ensuring proper check in procedures are followed.   DUTIES/RESPONSIBILITIES: Greet all incoming members and guests and ensure all check in procedures are followed. Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests. Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, and questions regarding billings and payments. Promote and sell merchandise Perform general cleaning duties to include hourly locker room check. MINIMUM REQUIREMENTS: High school diploma or GED required. Must attend New Hire Orientation prior to first scheduled shift in assigned club Must have 6-12 months experience in customer service function.  Retail environment preferred. While performing the duties of this job, the employee is regularly required to stand for up to 8 hours.  Frequently required to lift and/or move up to 25 lbs. CPR certification from approved organization within 60 days of employment Must complete Front Desk Night training prior to working alone at the Front Desk BENEFITS OF 24 HOUR FITNESS: Career growth Flexible schedules Fun, casual work environment National certification tuition reimbursement Personal training session at great employee rates Free club membership  Click Here To Apply For This Position