Client Business Specialist

Job Category: Human Resources Career Level: Experienced (Non-Manager) Company: Yoh Services LLC Reference Code: 50138852 Client Business Specialist Yoh provides talent to companies that leverage knowledge and technology for competitive advantage. Operating from 75 locations with 374 million USD in annual sales, Yoh delivers long- and short-term temporary and direct placement of technology and professional personnel, as well as managed staffing services, for the information technology, scientific, engineering, health care, telecommunications and industrial communities. Founded in 1940, Yoh is headquartered in Philadelphia, PA.TITLE: Client Business SpecialistPOSITION SUMMARY:Yoh HR Solutions, a leading provider of talent and outsourcing services, has a full-time opportunity for a Client Business Specialist to join our team onsite with our client in Schenectady, NY.The Client Business Specialist supports the operation of GE Infrastructure's HR4U by transacting non-client specific tasks, many of which are US payroll focused, for all the Infrastructure businesses.ESSENTIAL DUTIES & RESPONSIBILITIES:- Cost of Living Adjustments - on and off cycle- Configuration requests - those processed internally and those requiring Kintana tickets- Join GE issue resolution- Reduction in Force processing- HR data report request processing- Official documents, ADN, Legal Entity, I-9 and Nationality updates- Web Special Payment processing- Transfers to other GE businesses and Transfer Module clean-up- Data loads- Duplicate ID clean-up- Kintana tickets- Security Administration - add, update, end OHR access- SupportCentral site and workflow form administration- Rewards and Recognition - Other projects/responsibilities assignedNOTE: This job description in no way state or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the supervisor. All requirements are subject to possible modification.KNOWLEDGE SKILLS & ABILITIES:- Kronos expertise. - Ability to look for the repeatable items that can be standardized. - Ability to work with business teams to facilitate requirements-gathering. - Advanced MS Excel skills.- Strong analytical skills.- Proven ability to work under pressure to meet tight deadlines.- Accuracy and commitment to quality of work.- Proven ability to work independently with minimal guidance.- Knowledge of payroll applications and how data flows between HRIM system to payroll- Demonstrated customer service ethic/commitment.- Well organized, detail oriented with ability to multi-task effectively.- Desire and ability to work in a high volume/fast paced environment. - Proficiency and strength in the use of the Desktop software, Internet, & Web based applications.- Must have a high level of integrity in dealing with information of a confidential nature.- Must be able to communicate successfully with all levels of management.- Ability to learn new tasks and/or processes quickly.- Six Sigma understanding. - Project Management experience. - Problem solving skills- Analytical thinker- Detail Oriented- Ability to learn new systems quickly- Solid Understanding of how GEI businesses use Oracle HR:- Business Rules- Hierarchy/Structure- Understanding of Data contained within fields - i.e. what fields could be used for configurations, criteria, etc depending on business needs.- Understanding of basic report writing:- Applying conditions - Logic (and/or statements in query conditions)- Intermediate to Advanced Excel skills. Ability to do the following:- Filters - Custom, Advanced- Subtotals- Sorts- Functions: "If", "Mid", "Concatenate", "vlookup", Pivot Tables- Beginning to Intermediate Power Point skills. - Ability to do the following:- Create presentations with basic formatting- Other features - Animation, grouping, aligning/distributing- Beginning to Intermediate Word skills. - Good communication skills- Able to present materials via phone & sametime- Able to answer inquiries and issues promptly - Maintain professional composure with customers and extended team members- Good Customer service skills- Ability to multi-task. - Able to work in a fast paced environment also.- Physical Activity - Ability to: write or type; express or exchange ideas by means of the spoken word; convey information/instructions accurately; receive detailed information through oral communication; and move about to accomplish tasks.- Physical Requirements - Sedentary work involving sitting most of the time, with walking and standing required only occasionally. At a minimum, requires exerting a negligible amount offorce frequently or constantly to lift, carry, push, pull or otherwise move objects.- Visual Acuity Requirements - Ability to: perform considerable reading; and perform work at a computer terminal.- Work Environment - Subject to inside environmental conditions.- Equipment Requirements: Proficiency in Microsoft Office and ability to learn proprietary software packages.- Expected Internal Relationships: Working directly with the Data Process Leader and all Yoh team members, as applicable.- Expected External Relationships: Interface with all client personnel levels as applicable, Yoh Corporate team members.EDUCATION: - BS Degree in related discipline or equivalent work experience desired.EXPERIENCE: - Previous support role experience in a fast paced environment, knowledge of Oracle HR and upstream/downstream applications.SPECIAL SKILLS or CHARACTERISTICS REQ:- Demonstrated customer service ethic/commitment.- Well organized, detail oriented with ability to multi-task effectively.- Desire and ability to work in a high volume/fast paced environment. - Proficiency and strength in the use of the Desktop software, Internet, & Web based applications.- Must have a high level of integrity in dealing with information of a confidential nature.- Must be able to communicate successfully with all levels of management.- Ability to learn new tasks and/or processes quickly.Benefits:Benefits include: medical, dental, life, long and short term disability, tuition assistance, paid holiday, personal and vacation time and continued growth opportunity. Yoh is one of the largest providers of talent and outsourcing services to customers in the United States. With over 374 million USD in total sales, Yoh operates from more than 75 locations and provides long- and short-term temporary and direct placement of technology and professional personnel, as well as managed staffing services, for the information technology, scientific, engineering, health care and telecommunications communities. For more information, visit yoh.com. Yoh is part of Yoh Services LLC, a Day & Zimmermann Company.