Client Relations Officer

About the OpportunityThere is an immediate need for a dedicated and hard-working professional to join a top-notch alternative strategies division. This is an excellent opportunity for you to advance your career as a Client Relations Officer. You will be responsible for the coordination and fulfillment of client requests and enquiries. In addition, you should be a highly analytical individual, as you will investigate ways to improve clients' overall experience with the company. If you consider yourself a proactive and exceptional leader, apply today! Bonus potential Company Description Global financial services firm Job Description Responsibilities for the Client Relations Officer include: Allocating trades in the order management system Ensuring accurate termsheet/confirmations for structured products Confirming settlement amounts with clients Liaising with clients regarding unmatched and/or failed trades Identifying and responding to client enquiries on all aspects of structured products Providing after-sales support such as following up daily margin calls with clients, investigating discrepancies if necessary, generating and sending client reports and ensuring all reporting requirements are met Collating client information and translating client requirements into process improvement initiatives Performing daily liaisons with trading desks, sales traders, trade support teams, settlements teams, and other parts of the business globally Acting as the daily liaison with external clients Required Skills 5+ years of hedge fund and/or private brokerage experience 2+ years of client service experience in equity derivatives operations Knowledge of synthetic/structured products Company: Execu/Search Group Job Title: Client Relations Officer Job Category: Accounting/Finance/Insurance Location: US-NY-New York City Salary/Wage: 55,000.00 - 80,000.00 USD /year Reference Id: J48920