Senior Vendor Management Specialist

A People Company, Staffing the World

Kelly Services founded the temporary staffing industry in 1946, and has maintained a leadership position through the years based on a valuable premise: we invest in people. Today that focus benefits our customers wherever they operate around the globe - in a growing number of specialized fields.

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a Fortune 500 company headquartered in Troy, Mich., offering staffing solutions that include temporary staffing services, staff leasing, outsourcing, vendor on-site and full-time placement. Kelly operates in 30 countries and territories. Kelly provides employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Revenue in 2007 was $5.7 billion.

The Vendor Management Specialist is responsible for facilitating the procurement process of contract employees for a particular customer by using an e-procurement tool and managing relationships between the customer (hiring managers) and the approved vendors.

Manage the procurement process: requisition creation, contractor onboarding assignment, and contractor offboarding.
* Broadcast orders to approved suppliers using e-technology tool.
* Exercise screening techniques that ensure only high-quality candidates are forwarded to the customer for review.
* Coordinate the candidate interview process on behalf of the hiring managers.
* Successfully negotiate the bill rates to ensure that they are aligned with current market rates and closely related to the necessary job criteria.
* Confirm assignment logistics between hiring manager and supplier regarding the contractors assignment information (start and end date, location, rates, hours, etc.).

Interact daily with hiring managers and suppliers to resolve program related issues:
* Appropriately manage the customer and supplier relationship by building a professional rapport, following up consistently, and by maintaining ongoing contact and communication.
*Act as a cooperative and contributing team member to ensure that a high level of service is always offered to both customers and suppliers.

Proactively identify service delivery issues and provide appropriate and timely solutions:
* Conduct resource planning with hiring managers to anticipate future staffing needs.
* Ensure theat all key service delivery objectives are met by taking an active role in continuous improvement of service delivery processes and in maintaining and improving contractor/supplier quality.

Other duties as assigned.


Position Requirements:

BA/BS in Human Resources or Business preferred but not required. High School diploma required. Four years experience preferably in staffing industry.

A background in recruiting for Clinical or Engineering is strongly preferred.

* Proficient in developing professional relationships with customer and suppliers.
* Excellent communication skills including verbal, written, and listening.
* Ability to problem solve.
* Proficient negotiation skills.
* Ability to prioritize and effectively handle multiple tasks that require detail-orientation.
* Ability to lead and/or contribute to a team environment.
* Demonstrate initiative and self-motivation.
* Efficient time management skills.
* Strong computer skills are a must, including the ability to learn new software. Solid MS Office skills are required. 
 

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