ACCOUNT EXECUTIVE - OUTSIDE SALES

COMPANY

Are you seeking a company that is AWARE of their destination, ALIGNING resources, staying on track through ACCOUNTABILITY, and ADAPTING to the changing market?

Are you seeking a company that funds Professional Growth and Development programs?

Are you interested in getting BENEFITS day 1?

Are you seeking a Work/Life BALANCE through a true 8am to 5pm schedule?



 

POSITION TITLE:  Account Executive – Outside Sales  

REPORTS TO:  Director, Solutions Sales  



 

POSITION SUMMARY  

Sells the COMPANY’s products and services to customers.  Consistently meets or exceed quotas imposed by the COMPANY.  Interacts with departments involved in fulfillment (e.g. Order Entry, Project Management, Product Management, Systems Engineering, Technical Assistance Center, Help Desk, Warehouse, etc.) to deliver a positive buying experience to the customer.  Provides customers with product or service information to assist them in determining the appropriate equipment solution. Responsible for prospecting and creating new business using both COMPANY ‐ provided and self‐generated leads.



JOB RESPONSIBILITIES  Cold Calls – generate new customers for the COMPANY. Order Entry – support customer orders by facilitating shipment of systems and components including tracking and coordinating of installation and service where applicable.  Marketing campaign support – participates in marketing campaigns, taking calls from postcard, telemarketing and internet marketing initiatives.    Product Knowledge – participates in COMPANY‐provided and manufacturer‐provided training and self‐paced instruction to maintain effective knowledge of COMPANY’s products, services, and applications.  Schedule ‐ 8am to 5pm Monday – Friday.  The Account Manager is expected to attend scheduled COMPANY meetings, including sales meetings, but otherwise organize their time to meet or exceed quota requirements.  

 QUALIFICATIONS    Previous sales success is a must.  The ability to function with flexibility, integrity and professionalism; ability to adjust communications to specific situation/level of knowledge; effective presenter.  College degree or equivalent; 2‐5 years experience selling in a hunter/prospecting role.Sales training certification(s) preferred (Emphasis on Avaya Certified Associate – Sales). Specialized knowledge and skills include: software and technical solution sales experience (including Avaya pricing and product sets), market knowledge; CRM, Excel and project tracking software knowledge.  

 SUCCESS BASED CRITERIA Requires motivated, aggressive, ambitious, persistent, self‐starter personality  Requires good sense of humor, cheerful disposition, team player, team leader  Requires delight in solving customer problems through the judicious application of technology and services  Requires an aptitude for building long term relationships  Must be fearless when asking for meetings, referrals, orders and payment  Requires a technical mind‐set in order to understand how to assemble technology components and services to meet a need.    Negotiation skills  Must be familiar and proficient with Microsoft Office products, including Excel and Word. Must have business‐level mathematical skills, and be able to understand and calculate margin, markup and Return on Investment.  Will be required to use COMPANY‐developed sales tracking tools, email, instant messaging, voice and voicemail communications  Must be able to write a coherent and concise business letter using correct grammar, syntax and spelling, and be able to understand and coordinate proposal generation





OTHER FIDUCIARY REQUIREMENTS  

By the nature of this position and its reporting structure, the Account Executive will work closely with external (COMPANY clients and prospective clients) and internal customers (e.g., Project Management, Technical Assistance Center, Project Management, Order Entry, Shipping, Help Desk).  Because it is extremely important that we foster professional and respectful working relations with all those we interact with to provide the best in services, the Account Executive must provide dedicated and loyal services to the business of the COMPANY and perform  in a manner that is in compliance with the COMPANY’s ethical values.





BENEFITS  Competitive base salary plus commission and quarterly bonuses based on achievement Sales Incentive Programs & Recognition Awards Medical/Dental/Vision/Life  401K Savings & Investment Plan with company match  Educational Assistance Program  Training & Development Program  Flexible Spending Account – Health and Dependent Care available Paid vacation, personal days and floating holiday