AT&T Customer Service Representative - Richardson, TX.

Location : Richardson, TX 75080 Status : Full Time, Employee Job Category : Customer Support/Client Care Reference Code: : 0805099 AT&T Customer Service Representative - Richardson, TX. We're the new AT&T, one of the largest telecommunications companies in the world.LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Customer Service Representative can provide you with exactly that!   Don’t miss this opportunity to join the company recognized by Fortune magazine as America’s Most Admired Telecommunications Company and named one of the 2007 Top Companies for Minorities by The Diversity Network. Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Customer Service Representatives have extensive contact with customers associated with the sales and installation of AT&T video services. What you’ll do as an AT&T Customer Service Representative: Handle inbound and outbound customer calls relating to installations, changes, disconnects, billing and collection matters Issue work orders and research customer billing issues Audit and maintain records of customer accounts Respond to email and online ordersIn addition to STRONG verbal communication skills, our Customer Service Representatives must have: Basic computer skills Customer service skills The ability to work day, evening and weekend shifts Satisfactory results from a background/employment history investigation and drug screening Qualification on pre-employment screening: Telephone Ability Battery  (TAB) Customer Service Assessment (CSA) Test study guides can be found here.