Business Account Manager-Las Vegas

Job ID: 144125Position Description: Job Purpose: The Business Account Manager (BAM) is responsible for utilizing advanced business selling techniques to obtain desired results in subscriber growth, data penetration and revenue targets as well as ensuring high quality customer relations and retention with the Small Business Organization with customers that have 50-100 Employees. • Consistently meet/exceed voice/data revenue and quota targets and goals.• Utilize solution selling and account management techniques to maximize the business relationship and opportunity with prospects and customers within a defined Module/ Account list. • Responsible for new business, account penetration and development, and retention within a geographic territory and account list defined as those companies with greater than 50 employees up to 100 employees.• Proactively seeks opportunities to sell complex data solutions to existing customers and prospects across Module and Account list.• Effectively plan and manage assigned accounts to maximize potential and to ensure customer satisfaction and retention.• Identify data needs through thorough understanding of customer business operations and effectively develop comprehensive data/voice solutions to meet customer needs.• Gain new customers through incorporating all applicable sales stimulation strategies, programs, and other targeting contacts, e.g. cold calling and prospecting.• Submit daily/weekly call reports for prospects and existing account coverage including sales forecast to Small Business Sales Manager • Proactively drive business to most cost effective fulfillment channel and maximize most cost-effective channel options for sales fulfillment.• Prepare and present professional corporate business proposals and presentations to corporate business executives.• Maintain frequent and personal contact with existing small business customers to build strong relationships.• Responsibility to continue self education in order to maintain a broad knowledge of wireless solutions, rate plans, complex products and services, and selling skills.• Maintain a professional image and work environment.• Ensure positive and professional interaction with internal and external customers on issues.• Handle and resolve escalated customer issues.• Attend all required sales meetings and training sessions.• Perform other duties as assigned.Qualifications:• Business Degree (Marketing major preferred) and/or equivalent work experience.• 2-4 years successful sales experience preferably in the wireless, data and/or telecommunications industry with a proven record of accomplishment in meeting quota and solution selling/account management.• Proven ability to sell complex solutions, preferably wireless data.• Experience selling in a cold calling environment.• Excellent verbal, written, presentation and interpersonal skills. • Strong organizational and time management skills.• Strong negotiation skills, confident and aggressively seeks new business.• Flexible team-oriented individual.• Ability to work successfully in a virtual environment.• Decision making and problem solving capabilities.• Ability to present professional image of self and company.• Experience in handling customer inquiries and ability to handle difficult customers professionally.• Personal commitment to provide quality products and service.• Ability to use Microsoft suite as well as other computer software packages as required.• Ability to travel.• Valid driver’s license, current auto insurance, and reliable vehicle per transportation needs of market.• AT&T Mobility is an Affirmative Action/Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V.Negotiation, Self Managing, Closing Sales, Sales, Account Management, Business to Business, Business Development, Assertive