Business Analyst/Project Manager-Mfg. Operations
Sr. Business Analyst/Project Manager-Mfg. Operations
Responsibilities
The ideal candidate will need to balance the challenges of fine-tuning critical business processes and the preparation and final delivery of a new ERP system for its constituent stakeholders.
Specific responsibilities will include the following:
Project Management and Business Analysis
Decompose high-level business and user requirements into functional requirements and quality, specified in an appropriate level of detail suitable for use by those must base their work on the requirements.
Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints.
Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
Support the core business processes of Mfg. and Operations and vet the justification of system enhancement ideas and requests.
Portfolio Management
Manage the roadmap of system and process improvements.
Convey issues to business sponsor and escalate as needed when issues are not addressed.
-Analyze new business areas or functions to call out key business functions and technology dependencies.
-Identify opportunities for technology investment based on analysis of business processes and functions.
-Identify project stakeholders and insure appropriate level of representation and ownership.
-Lead requirements prioritization. Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
- Manage expectations of project sponsor, project manager and technology stakeholders regarding functionality, scope and deliverables.
Manage the relationship between the Business and the IT to insure appropriate translation of requirements are provided and understood
Identify, assess, and prioritize project risks and issues.
Lead peer reviews and inspections of requirements documents. Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
Manage requirements traceability information and track requirements status throughout the project.
Change Management
Become the change agent within the contract manufacturing operations. Drive necessary business process improvements that enable Juniper to scale its growth
Drive stakeholder buy-in for evolving to consistent business practices and processes.
Establish and implement effective change management methodologies to insure adoption of business process reengineering changes and post-implementation fine tuning, as necessary.
Deliver training to appropriate roles & stakeholders.
Insure business process changes comply with applicable regulatory directives are complied with e.g. Sarbanes-Oxley, privacy legislation.
Champion the business reengineering efforts that will be necessary with Juniper’s upcoming ERP implementation.
Qualifications: The ideal candidate will have a Bachelors degree or equivalent experience, at least 7 years experience in manufacturing within Operations or in an IT liaison/supporting role.
Solid experience and understanding of an electronics manufacturing environment and workings of contract manufacturer relationships and operations
Experience in a contract manufacturing environment, especially manufacturing and/or order fulfillment
Familiarity with the hardware/software product development life cycle in high-tech industries.
Hands-on CRM/ERP full implementation experience with Siebel, Oracle, SAP, or comparable business application solutions
Strong business process analysis and process improvement experience
Strong project management skills with the ability to direct and influence technical solutions
Excellent organizational and leadership skills
Ability to build constructive business relationships with senior business stakeholders and gain their trust.
Ability to manage expectations of both business and IT stakeholders regarding functionality, scope and deliverables
Listening skills, to understand what people say and to detect what they might be hesitant to say
Effective communication skills throughout the organization
Self-motivated and able to work both independently and as part of a team.
Comfortable working in a dynamic, fast changing environment.
Willingness to travel.
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