Business Development - National Accounts

About the Company

At GreatCall, our mission (and our passion) is to harness the power of technology to create products that are easy to use. We make technology work for our customers.  Located in North County, San Diego, we are a dedicated team of energetic, hardworking, fun people who are committed to the successful launch of Jitterbug and our roadmap of wireless products and services.

 

Join a fast-paced start up that is making history with our customers and the wireless industry.  If you're a smart, self-starter with solid experience in wireless and a passion to make a difference, let us hear from you.  Check us out at www.jitterbug.com.

 

Our company’s overall drive for excellence includes a commitment to the development and well being of our employees.  As an employee, you would be eligible to participate in a comprehensive benefits package including a competitive salary, stock options, Medical, Dental, Paid Time Off, 401(k), life insurance and flexible spending plans.

 

Position: Business Development - National Accounts

 

Reports to: VP Business Development

 

Job Description: The National Accounts role will be responsible for managing our overall relationships with indirect channel partners (including relevant distributor and retail accounts). The individual will build relationships across each indirect partner organization; maintain merchant level and senior level relationships; develop and implement effective programs for expansion; craft creative approaches to increasing partner’s sales and lowering company’s costs; monitor execution; and review partner performance with the Sales team. The manager will also oversee outside Sales Rep organizations, engaging the support of Sales, Marketing, Operations, IT, Finance, Legal and other internal divisions as required. The position is based in the San Diego metro areas and will require travel.

 

Responsibilities:

 

Communicate clear goals and objectives to the account, including productivity, positioning, and sales expectations;

 

Manage day to day relationships with existing national accounts at all levels, especially motivating the buying and merchandising teams;   

 

Coordinate launch, seasonal marketing and various promotional programs with accounts in conjunction with the Sales and Marketing teams;

 

Develop thorough understanding of account’s organizational structure, key decision makers, strategies, strengths, and weaknesses;

 

Drive every opportunity for Jitterbug to add value to account partners;

 

Expand account volumes through creation of new merchandising programs;

 

Coordinate quarterly review sessions with account teams and respective Jitterbug counterparts;

 

Oversee account compliance with agreements, policies and programs;

 

Review account commissioning and payments with Finance team;

 

Manage Sales Reps organizations where applicable  

 

Develop and manage internal processes required with Sales, Operations, Marketing, IT, Finance and other departments to satisfy customer requirements.  

 

Provide market feedback on company programs and products.

 

Work closely with sales to achieve assigned sales quota on monthly, quarterly and annual basis, making adjustments where necessary to reach targets.

 

Skills, Knowledge and Experience required:

 

Proven success in national retail and distributor account management

 

In depth knowledge of sales, sales processes and project management 

 

Experience in the consumer wireless industry

 

Experience managing 3rd party rep organizations is a plus

 

Previous experience in a start-up environment is a plus

 

Excellent presentation, communication, organizational and time management skills;

 

Confident negotiator with strong closing ability

 

Hands-on, creative problem-solving approach

 

Ability to analyze new business opportunities

 

Detail oriented with a strong ability to prioritize tasks

 

Proficiency in Microsoft office skills, particularly PowerPoint

 

 

Personal Capabilities and Characteristics

 

Comfortable in a demanding, high energy environment

 

Positive, enthusiastic nature

 

Committed to working in team environment to enable and satisfy our customers

 

*The Company is an Equal Opportunity Employer. The Company is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin.  Applicants encouraged to confidentially self-identifying when applying.  Employment contingent upon successful completion of background investigation.  Drug-free work environment. All resumes are held in confidence.

**No recruiters or agencies without a previously signed contract.**