Communications Technician 1 Brunswick, GA

Through classroom and field training learn the processes for:
- Perform requested and non-pay disconnects, adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services.
- Pre-wire single unit dwellings in order to provide "ready hook-up" capabilities.
- Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties.
- Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage.
- Complete associated paperwork with each work order in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account once the work is checked in.
- Properly operate and maintain installation tools and equipment.
- Report need for vehicle repair or service when required and/or prescribed.
- Report any accidents, losses, injuries or property damage to supervisor and customer when appropriate.
- Apply knowledge and skills of training on the job in order to prepare for transition to CommTech 2.
- Perform other duties as requested by supervisor in order to achieve departmental goals and objectives.
- Punctual, regular, and consistent attendance.

Currently recruiting for the following schedule: Tuesday - Saturday 8am - 5pm overtime is possible. Participation in on-call rotation is required. Schedules are subject to change based on business needs.

A CT1 is the minimum we are hiring for but would welcome any level of Customer Contact CommTechs.

QUALIFICATIONS:

Education/Licenses:
- High school diploma or equivalent.
- Valid drivers license and satisfactory driving record.

Requirements:
- Ability to use basic installation tools and hand tools
- Knowledge of basic mathematics


Work Environment/Physical Activities:
- Climb poles, and ladders 18 to 20 feet above ground, as determined by the system's requirements
- Lift and carry loads of 70 lbs. or more
- Work in crawl spaces or attics
- Work while standing 50 - 70% of the time
- Work and travel in inclement weather
- Must be available to work overtime including weekends, evenings and holidays

Skills:
- Proven ability to maintain composure in stressful situations.
- Basic listening skills with demonstrated ability to obtain key information to assess customer needs and use good judgement when responding to objections or resolving service problems.
- Ability to communicate courteously and pro-actively with customer's to recommend products or services in an organized and straight forward manner.
- Willingness to sell Comcast products and services that match the needs of the customer and the company's business goals
- Strong interpersonal skills to establish and maintain effective relationships with customers, management and co-worker's.
- Ability to work independently and apply common sense, theory and experience to decision-making.
- Able to persist and finish projects despite obstacles.

Comcast is an EEO/AA/ Drug Free Workplace

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=506251-3-393