Customer Service Agent

CUSTOMER SERVICE AGENTS:

We treat our customer service agents like winners.  In addition to great pay and benefits, you can get your career on track with our new Career Progression Program.  It’s a plan where customer service agents can earn promotions based on their performance. Join us and you can receive:$8.25 per hour base payWork up to $13.50 per hour Plus, up to $1.50 extra per hour for evenings and weekendsPerform well and get promoted after 1 month, 6 months and 1 yearSeveral shifts are often available - full and part timeMedical and dental coverage401KTuition reimbursement up to $5,250 per year!Paid Time Off (PTO)

As a customer service agent, you’ll be assisting people all over the country, providing advice and solving problems.  It can be challenging work, but you’ll be rewarded for helping people quickly and professionally, and making them smile. 

You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer.  A paid two-week program will teach you the information you need to know to get started. You will also learn while on the job.  As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.

Qualified candidates will possess:Excellent communication skills – written, verbal and active listeningAbility to multi-taskStrong interpersonal skillsGood documentation abilitiesSolid organizational skillsAbility to work in a team environmentDetail orientationFriendly personality that enjoys assisting customersAbility to work in a structured environmentPC skills; experience with Windows-based computer applications a plusEven if you have never worked in a call center before, you’ll like this job especially if you have worked in retail or other customer service environment.

Apply online at www.callcenterjobs-jacksonville.com