Director of Employee and Labor Relations

Responsible for coordinating and directing the Employee and Labor Relations programs and functions. The incumbent has primary responsibility for managing labor and employee relations, and policy and personnel administration. Formulates, develops and recommends regional employee relations programs, goals and policies and objectives in all areas of employee/labor relations that result in a positive work environment and coordinates with the field in approved program implementation. Serves as internal SME for all Company policies and procedures; organizes and conducts education programs for management and HR staff to ensure knowledge of and compliance with current laws and company policy related to all labor/employee relations issues
These functions include responsibility for developing, interpreting, and recommending program goals and objectives, policies, and procedures, and courses of action.
The incumbent is responsible for managing the employee relations activities according to established guidelines and sound administrative practices.
DUTIES AND RESPONSIBILITIES:
Develops, implements, and administers (through a variety of techniques) the management-labor relations area in an effort to improve labor relations.

Partners with impacted field management and HR team to ensure thorough knowledge of and compliance with Collective Bargaining Agreements in areas where they apply; participates in grievance and arbitrations.
Personally assures that the company is in compliance with the Collective Bargaining Act.
Develops and maintains regular training for employees and managers in employment law related matters. Serves as regional focal point for tracking updates in employment law, assuring knowledge of requirements and participating in developing processes/education to assure compliance
Investigates issues, such as: working conditions, disciplinary actions, harassment claims and employee and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for problem resolution to departmental officials and individuals. Works with Areas, Region, Division, Corporate Office, in house and outside counsel personnel to resolve issues and cases.
Analyzes collective bargaining agreement and develops interpretation of intent, spirit, and terms of contract to counsel management in development and application of labor relations policies and practices. Represents management and meets with shop stewards/business agent and supervisors to investigate and resolve grievances.
Establishes, recommends and implements metrics, reporting and audit procedures to evaluate and measure regional performance in employee and labor relations; identifies trends and potential problem areas and recommends effective resolution.

Represents management in labor contract negotiations or serves as resource to negotiators by providing information on provisions of current contract and significance of proposed changes.

Furnishes reference documents and statistical data concerning labor legislation, labor market conditions, prevailing union and management practices, wage and salary surveys, and employee benefits programs for labor contract negotiations.
Evaluates or reviews evaluations of performance on all employees; effectively recommends hiring, promotion, termination, disciplinary and severance actions of all assigned personnel.
Researches, develops, oversees and monitors all employee relations functions including, but not limited to, career pathing, reward practices, employee satisfaction, discipline/terminations, employee surveys, severance/reductions in force, etc.

Coordinates with field HR and legal department regarding lawsuits, hearings, and charges related to employment practices.

Establishes processes to leverage best practices

Makes informed decisions and choices based upon priority, business necessity and bottom line impact
Performs other duties as assigned or as may be necessary.

Required Skills:
KNOWLEDGE AND SKILLS
1. Must possess considerable knowledge of management-labor relations; the principles, practices, and procedures of Human Resources Management. Knowledge of all applicable California employment labor laws is required. Some knowledge of laws and regulations relating to insurance and safety administration is preferred.
2. Must demonstrate a proactive approach to Employee/Labor Relations issue avoidance.
3. Must possess some knowledge in the specific areas of merit systems; job content, qualifications, educational and training requirements of a wide variety of occupations and wage and salary administration.
4. Must have a sound working knowledge of statistical concepts, methods, and data collection procedures.
5. Must have considerable knowledge of the principles and practices of modern office management and recordkeeping.
6. Must be able to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action.
7. Must be able to prepare comprehensive reports and present ideas clearly and concisely, both orally and in writing.
8. Must have the ability to plan, coordinate, and direct the work of others engaged in various professional, technical, and clerical functions.
9. Must have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.
10. Must possess some knowledge of laws and regulations relating to insurance and safety administration.
EDUCATION AND WORK EXPERIENCE
Graduated from an accredited college or university with major course work in Business or Public Administration, Human Resources Management, or closely related field.
Six (6) to ten (10) years experience in human resources management, three (3) years of which must have been in a responsible employee and/or labor relations position.
Three (3) years of which must have been in a supervisory position; or an equivalent combination of related training and experience preferred.
SHRM Certified Professional (PHR) or Senior Professional (SPHR) preferred and/or Masters degree in a related field.
Comcast is not accepting unsolicited assistance from search firms for this employment opportunity.  All resumes submitted by search firms to any employee at Comcast via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Comcast HR/Recruitment will be deemed the sole property of Comcast. No fee will be paid in the event the candidate is hired by Comcast as a result of the referral or through other means.